Hertz Car Rental - Flushing HLE 133-45 41st Avenue, Queens, NY 11355

"If negative stars would an option, I would give as many as possible. State Farm scheduled a pickup for me through this Hertz. I got there and they were closed. It’s also in a parking garage and not even a store front. A guy that works in the parking garage told me the hertz had been closed for 3 weeks for no reason at all. Choose enterprise, hertz is horrible."

"According to hertz policy they can’t place holds on the card seven days after the rental is returned. however its been a month after abd they are still charging me. they have charged me almost 1,500 for a tow they "called" but that never came, so I have to pay 1,500 for a call ???? Do not come here and waste your money the customer service will only redirect you a million times and not help a single bit. i do not reccomend this service to anyone"

"Customer service was indifferent to hostile. I'm not sure they even want to rent cars at this location. I had a reservation but 45 minutes later cancelled online because the agent had disappeared -- for the 3rd time. The car I had requested was not ready and she very rudely questioned "Do you need this kind of car?" -- then tried to get me to rent a Chevy Suburban or a minivan. I was very disappointed and somewhat shocked by this -- I've never experienced this kind of behavior at any other location. Please avoid this Hertz location if at all possible."

"Please do NOT rent here! The girl is rude and assume that I need the car (it is true, I need the car) My bill is $67 above the quote. She wrote the gas 7/8 and it was 3/4. When I asked about the bill and gas, she said "take it or leave it". I have no choice because I need it for my work. You cant smoke inside the car. But the car smell like someone smoke. I complained to Hertz corporate but they said "it is what you signed". I got an $48 extra hour because pickup the car 20 minutes early and returned it at 9:36am. They opened 9am but the staff was late until 9:30am. So I have to pay for her lateness."

"Poorest rental service ever encountered, the day i arrived the only choice was either a truck or Tesla while i reserved for a normal med size sedan, while not notified prior when returning with a minimum certain amount of batteries left, u not only get charged a EV charging fee which is totally fine, but an EXTRA 25 dollars fine called undercharge battery fee, don’t you need to notify ur customer prior when they rented the car? Was charged a total of 139 for one day, super ridiculous, would not recommend any rentals here."