Route 46 East Automall 440 U.S. 46, Totowa, NJ 07512

"If I can give 0, i would. Spoke to some manager named Ken or whatever his name was. I made an appointment with sales to come and purchase a specific vehicle, only for them to call me and tell me another manager has possession of the vehicle and won't be able to do a sale today, come another day. I took off of work to get this transaction done, called my insurance, and then have the manager scream at me over the phone that it's not his problem, it's mine. Disgusting person. Don't do business here. They don't value your time."

"All internet advertised cars are a bait and switch , you must buy a $4k warranty on the car to get the internet price. Waste of time."

"I went to Route 46 to purchase a used vehicle I saw online. I drove about 90 minutes as it seemed like a good deal. When I got there, there was quite a bit of markup on it and I wasn’t happy. The sales people worked with me and gave me a great deal. I left with the vehicle. The next part I wasn’t so happy with. I don’t know much about cars so didn’t know how to check it well. I took it back home to PA and failed inspection. I called probably 8-10 times and emailed another 3. No one was helping or responding. At this point I figured I was going to have to eat the $1100 necessary fixes. While waiting at the garage while getting it necessary items, I was irate and called the dealership again. This time I told them I just need to talk to the highest up person possible - I again was sent to a voicemail of “Jamie”. I figured like all the other calls, it would go unreturned. Jamie called me back within 5 minutes from her cell phone. I explained the situation and she was very understanding. She asked me to send her the emails I had sent as well as a copy of the garage bill. She said they guarantee their vehicles to pass inspection. After it was finished, she mailed me a check for the full amount of the bill, including the inspection fees, more than I was even expecting. You can go here and deal with confidence knowing their upper management has your back (even if the direct employees are unreachable after sale). If you have any issues at any of their brands, call and ask for Jamie - she will make it right and in an expedited manner. Every dealership should have a “Jamie” that cares about the customers and gets things done swiftly! The car is now fantastic and I couldn’t be happier."

"Excellent Experience with nick! Yesterday myself and my father purchased a car from nick and had a great experience. He was patient, answered all my questions, and made the entire process smooth. Highly recommend!"

"A total waste of time going to route 46. Drove 2 hours and was told it was a standard after getting there is turned out to be a automatic the online ad clearly state manual Only response from route 46 nissan " can I interest you in another vehicle " Heck no I drove 2 hours for a specific vehicle you claimed you had .... Horrible business No regards for customer No sense of accountability DONT WASTE YOUR TIME...."