Empire Auto Parts
15 Jackson Road, Totowa, New Jersey 07512
About the Business
Empire Auto Parts is a reputable car repair and store located at 15 Jackson Road in Totowa, New Jersey. Our team of experienced professionals is dedicated to providing top-notch service and high-quality auto parts to our customers. Whether you need a routine maintenance check or a major repair, we have the expertise and resources to get the job done right. Visit us today and experience the difference at Empire Auto Parts.
Photos
Contacts
15 Jackson Rd, Totowa, NJ 07512, United States
Opening hours
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
Closed
Sunday:
Closed
Reviews
"If I can put zero stars I would. Company doesn’t value good employees. Accounting is the worst department ever. They are rude and unprofessional. Naquan shouldn’t be a supervisor at all because he does a terrible job in leading and doesn’t care about his drivers."
"If I could give this company a minus 1000 I would. We have a small mom and pop Automotive Business ( SpeeDee) in Salem Va. that has allowed them to have a 30 day account for oil changes and any other services. A while back we had to stop them from coming in because NON Payment that is now 4 months past due. We have e-mailed, faxed and sent them the billings more times than I care to count and can still not find ONE person to talk to or respond to us over this matter. It's a sad shame that a multi million dollar company cannot pay us our $800.00. If your reading this please take a moment and send them an e-mail, phone them or fax them from the information on the picture included that all we want is to get paid! Thank You"
"Their driver, blocking the pedestrian walkway cussed me out for walking in walkway through South st. Morristown.that how they treat the public? Their employees represent their business...I won't be using them"
"I don't often find the time to leave good reviews. It's unfortunate that most people typically sign on after poor experiences to take it out on a company online. It's essentially the only way to air your grievances & possibly reach someone higher up the chain of command. Well, I'd like to change that with this review because Empire Auto is an excellent resource for Body Parts. I have been dealing with Empire Auto for over 10 years. I remember CAP being the only body parts dealer in the area. They were and remain the most frustrating & poorly run organization in Newark. That's why I am amazed at the great management & team over at Empire. They are night & day when compared to their competitors. Empire always has their inventory in stock. They do not mislead and they do not change stories or make up excuses. If you need a part & phone it in or order online, rest assured it will be there when stated. I have never been disappointed by this company. Their prices are also competitive & there is no other warehouse I would rather deal with. These guys deliver quickly, safely, and most of all professionally. 6 Stars."
"Edit: This was the straw that broke the camel's back. 1st, its always an issue ordering parts to have delivered, the guy that scans the parts out of warehouse is rude and unprofessional. There has not been one time where an order went smoothly. Ill be switching vendors and closing this account. Online ordering elsewhere has never given me an issue."
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