Enterprise Rent-A-Car 269 County Road, Tenafly, NJ 07670

"I rent a car several times here. Last time I returned the car last month, I left my Ezpass in the car by accident. The next day, I dropped off the shop to pick up my Ezpass and they showed me two kinds of Ezpass. One has a different long square shape, so I picked up the other one. The Ezpass was used more than $100 even though I’m out of country, I found something was wrong. Because I’m away, my daughter went there to change the Ezpass and get returned the money. They just received the wrong Ezpass and the next day there isn’t my Ezpass in the car I used. Because they have their rent car history, they could find who could contact but they didn’t. It was my fault not to check the car last minutes but I tried to fix my fault to go there find my Ezpass but they gave me the wrong one. From that time it’s their fault but they don’t wanna be responsible for it. They are absolutely irresponsible. They even took the wrong Ezpass and didn’t give me mine. What they say is they can’t give the wrong Ezpass because that’s not mine and they can’t give any refund and my Ezpass, because they can’t find it. That’s totally nonsense."

"Oh such a peaceful atmosphere. All the associates are so calm , respectful and very socially inclined . They took care of me with ease . I am very grateful and content with their service."

"I had to rent a car for approx 3 weeks while mine was in the shop. Was given a clean, practically mew car, fast service, and when I experienced a problem someone came to my house within 10 minutes to resolve the issue. Highly recommend!"

"Customer care very well on site. Rental car is ready to pick up nice and clean condition. Satisfied."

"In the past few months, I rented twice from this branch. Both times were frustrating and unpleasant. The first rental was A6 which had an engine coolant warning issues during the entire duration of the rental. Because they gave me the car with engine turned on, I did not know of this warning until the next day when I started the engine. The second rental was a Rogue suv that came with a low key battery. It took many tries to turn off and on the engine because the car was unable to detect the key. Both of my experiences were frustrating as a result and I hope they do some basic maintenance of the cars to ensure safety and comfort. Follow up---As you requested, I've emailed my rental agreements for your reference. Please make sure proper maintenance is done to ensure safety and comfort before the cars are rented out."