Value Van & Car Rental

"I honestly don't know where to begin! So I will start from the beginning! I was in a position where I had no other choice but to rent vehicles for an extended time period. I rented through other major car rental companies and my experience was fine, however, I was referred to Value Auto Rental by a trusted family member who has been renting from this company for many years. She told me to ask for "Manny" and boy oh boy am I glad I did! Not only did he go above and beyond to make sure I wa placed securely in one of their vehicles, he demonstrated the true meaning of customer service everytime I walked into the office or called on the phone. Brian was also just as gracious and hospitable. I rented various vehicles over approximately 5 months and I had ZERO issues! They have a life long customer and I have already been spreading the word! They might as well make me the face of VAR... hahaha! Thank you Manny and Brian for always making sure Miss Cali was taken care of!"

"Worst customer service. Customer support rep named Jenny is very unprofessional and rude. They sent an email that call us to reserve the vehicle after all confirmation in the email. When I called to reserve at union,Nj location, Jenny didn't know who sent an email from company and told me it is not available than checked again in the system, increased the booking price. She responded that you book with us or not she doesn't care about the customer and this business. When I asked transfer to manager or owner she hang up the call."

"I want to give a shout out to ali. Who was very helpful on getting me a rental. I came to Los Angeles had made reservations with different car rental which had fell through. Ali gotten me in a vehicle in less than hour. I would recommended to anyone that needs a rental car that is visiting LA. Thank you Ali ,when I come to visit I will come to vaule car renter again. Thanks so much Ali."

"Awesome for hockey tournament. Fit 15 comfortable with hockey bags and luggage. Customer service was great and professional.."

"Very responsive. Very nice and excellent customer service. The girl who answered the phone was the nicest ever. The guy who gave me the van explained everything very clearly. Highly recommend them and will definitely rebook them in the future. Picture for 15 passenger van"