The Brass Tack Restaurant

"We've been coming 2 The Brass Tack for over 15yrs& probably had most of their meals on the menu. We r Big Seafood lovers especially me....My favorite meal is the EGGPLANT SUPREME, its always consistent & EXCELLENT!!! And I'm very fussy about Seafood dishes..Love EGGPLANT especially pared with Crab & Shrimp...I also get Raw clams,you can't get them any fresher anywhere!!! Actually all the Seafood even the HUGE Fish fry is 100% cooked lightly just how we like it!!!! Would give them 10 stars if we could so I am giving them 10 stars!!!! We drive from New Hartford & there are plenty of restaurants near us but its THE BRASS TACK FOR US,ALWAYS"

"A group of 11 of us came to Brass Tack Restaurant for dinner (5 of us were kids). Everyone was so accommodating and friendly. The menu has a variety of things to choose from and it was hard to pick just one! The waitress was great and giving us her choices and asking us questions on what type of food we like to give us the best recommendation. We had calamari, shrimp cocktail and cheesy bread for appetizers… delicious! For entrees, chicken riggies, broiled haddock, fried haddock, Parmesan encrusted chicken with vodka riggies and a burger. Three of the kids each got the fried seafood platter and they ate until their bellies were full! Everything was delicious! Even though we were stuffed from our entrees, we had to try the chocolate zucchini cake with a chocolate espresso buttercream frosting! It was moist and delicious! Thanks for a wonderful meal and for being so accommodating! We will definitely be back!"

"The following is not an exaggeration, nor any sort of 'hate',, just brutal Honesty! - As always my wife and I, decided to drive 21 minutes out of Utica and go to the Brass Tack in Frankfurt,NY. Atmosphere seemed pretty decent, thus the 2 stars, I mean live music, that's worth 2 stars all day. We ordered a Pepsi, water, and lemonade. The water was...just didn't taste like just water. Then our complimentary bread came on a plastic serving basket that needed a scrub BADLY! I mean I wouldn't serve anyone with that at my house, so I don't think a "restaurant" should neither. Okay, and the silverware was not clean, my wife scraped a piece of food off her fork. [Strike 1]- Our small empty plates come and he drops them individually, mine has smashed food all over it, and he's walking away, my wife called him back and he apologized and rectified the situation by bringing clean plate over. [Strike 2] - we just arrived, only bread and drinks on table, and we go to the bathroom. When I return there is an extremely filthy rag in front of my spot on the glass table. I kindly asked her to remove it, we had just ordered, and she apologized removed it, but didn't wipe the table off, instead brought me 2 napkins to do it myself without any disinfecting agents..? [Strike 3] - Our dozen clams come, and the waiter spills clam juice all over my shorts, apologizes while committing the same atrocious act again. At this point, we ordered the $16 clams came and 3 drinks. I placed $30 on the table and quietly left. Once outside I met the owner and explained the situation and my grievances, he offered a gift Certificate to his credit. But I paid for food I didn't even eat, obviously a gift Certificate is not the viable solution. Employees should have been called out to explain themselves and frankly, my wife and I both owning separate businesses, an example would have been made with a termination. Then again, issues like those raised are not indivudual employee problems, nor poor management, but poor ownership; by speaking with the owner, I concur with that statement. DO NOT EAT HERE, VERY VERY UNSANITARY (100% Honesty here, as always)."

"It was my birthday and I shared it with friends and some family. We enjoyed our fish, the waitress was excellent! It was nice to sit outside as we watched runners pass by. It was relaxing and I wouldn't mind going back!"

"I was quite impressed with this restaurant. I ordered their lobster riggies "hot" and they were excellent with just the right amount of heat. The service was fantastic and exudes an old world style of dining that is becoming more difficult to find. I will definitely come back."