Avis Car Rental

"I had to rent a vehicle while in town over Christmas. Unfortunately with last minute rentals over holidays they jack the rates up. The reason for renting was to more easily arrange healthcare for my elderly parents. I was quoted a price of $367.00 for 3 days, fine. I ended up returning the car about an hour and a half later than the contract said and was charged an extra $150.00 which is ridiculous. As AVIS refused to budge on this, I filed a NYS AG complaint. Renters beware. As a follow up. The car was completely gassed up and not in any sort of accident/incidents."

"Cause had damaged cigarette burns on drivers side carpet it looked like it was 10 years old it was so beat up car was dirty it smelled like weed and cigarettes told the person at counter said it was all noted returned car never received my hood of 250 back on top of 2 days later charged my account 300 dollars for cleaning when it was already dirty when I got it which I told the girl I wouldn’t even give them a star but can’t post with out one"

"I had to book a rental last-minute on Labor Day because my car broke down on the highway. I was with my young daughter and elderly mother. This Avis office was the only one open and I was able to book a nice SUV at the last possible minute before they closed for the night. I was then able to extend the rental easily online while my car was being repaired. Both agents I dealt with at rental and return were easygoing and friendly."

"Binghamton airport Avis was easy to find. The staff was friendly. The car was decent and clean. The return is a little confusing because return spots aren't identified."

"AVOID AT ALL COSTS!!!! Rented a 2021 Kia Soul over Labor Day weekend, and after having barely driven it (less than 400 miles), was left stranded on the side of the highway with a failed engine (wouldn't turn over, gushing oil). There was no collision -- the engine simply stopped working while I was driving. Even worse, they're now charging me $7317.84 for damages due to the mechanical failure. Absolutely shameful. Roadside assistance secured a replacement vehicle, and sent a tow truck to bring me to the Avis location to pick it up. The truck was not only sent 5 miles away from where I was on the road to pick me up, but was instructed to bring me to the wrong Avis -- a location wasn't even open, leaving me stranded yet again. When I finally got the replacement vehicle (a Kia Optima), it reeked of cigarette smoke. Needless to say, these people will not be getting my business in the future. Would strongly advise to stay away."