Cluck U Chicken South Orange

"Today 8/10/2024 at 12:30 pm over the phone i ordered 2 orders of honey bees . on the menu its says u can get honey , cinnamon or sugar. i ordered honey and powered sugar . when i get there he say my order is almost 12 dollars . i said why is it so much the honey bees are only 3.69 cent each . he said u ordered with sugar and its 1 dollar extra each order. i said well it doesnt say that sugar is extra on the menu here or online . when i tell u i shouldnt have said that . This man got so nasty telling me that i wanted it for free ad nothing is free . he was very loud and disrespectful . i said whoa im just trying to understand why the menu doesnt say it . he proceed to say when u get pizza and u want extra cheese or peperoni doesnt u pay extra ? i said u r absolutely right i do . i said but i know that its extra because on the menu it says that extra topping is extra . again i should have said that neither cause hes telling me thats not how it work and that i just want things for free lol . which wasnt the case i just didnt want to pay for something that have hidden fees . you guys should definitely give customers an option to know what they are paying for . when i tell cluck u have the worst customer service today because the indian elder guy that was at the resgister didnt care about talking to me explaining to me and understanding that anything that have to do withn the cost of an item shoukd have the price there . DONT ORDER FROM THESE PLACE . THEY HAVE HIDDEN FEES AND WILL CHARGE U FOR SOMETHING U HAD NO IDEA ABOUT . AND NOT TO MENTION THIS PLACE HAVE FELL OFF TREMENDLESLY . THE FOOD IS NOT THE SAME FROM YEARS AGO AND MAYBE THEY HAVE NEW MANAGEMENT AND MAYBE THATS WHY ITS RAN THE WAY IT IS ... STAY AWAY FROM HERE PLS"

"We ordered "Saucy Vegan Chicken" for delivery via Uber Eats, the sandwiches we received look nothing like the images. It looks like you will receive a fried chicken style sandwich, but the reality is a Boca/Morningstar chicken patty. The original had no sauce on it, despite the image making it look like there's a white sauce. The spicy did have buffalo sauce, but still it was just a regular store brand chicken patty. Very disappointed."

"Today I ate from, Cluck-U Chicken S.O., for the first time in a while and it was absolutely phenomenal. Typically I’d order their legendary Mini Bites, but wanted something a little light. I had ordered their Grilled Chicken Caesar Wrap w/ Lettuce, Tomatoes, Parmesan, & Caesar Dressing. The best word to describe the wrap would be Refreshing. The chicken had awesome flavor and the veggies were extremely fresh. For it to not necessarily be intended to be so, it was pretty filling. One can’t really go wrong with Cluck-U. They have some good food for great prices. If anyone is in S.O. and would like some Chicken, def would highly recommend Cluck-U S.O.!"

"Tried for the first time and it was good. The fries are very well seasoned, the chicken was tasty and crispy. When you order 12 pieces of chicken you get 5 free honey biscuits. Just make sure you tell them add the honey. The Mac and cheese could use some work in my opinion."