Refurbish Fashion

"My custom fitted leather pants were lost or sold by Hipollito. I make that statement because it's all true and I have police a report to prove it. I paid $150 upfront to have my leather pants altered. I wasn't satisfied with the first fitting but took them anyway because I was attending a fashion show in Harlem the next day. He promised he would fix them and told me to bring them back after the fashion show. This all happened in September 2023. Subsequently, I went out of town. I called him a few times and he said they weren't ready because he was backed up with business. That when I should smelled a Rat. When I returned in December he said they weren't ready. So I purchased 6 of his signature skull caps for friends and family for Xmas. Still no word from Hipollito regarding my pants. Just more stalling. Finally in January he confessed and at first said he packed my leather pants by mistake for a Fashion show in DC in November or so. I asked "why have you been deceiving me all this time"? It's been almost 3-4 months. He had no response. He then said “James, I’ll do whatever it takes to make it right"! I was so disappointed in him I said “I’m leaving your store because I can't believe this is happening”! I have NEVER left clothes for alteration and not had them returned to me. I'm 68 years old and this is a first. When purchasing the hats I also gave him a $50 deposit on a beautiful gray men’s overcoat. He promised to pay me $800 for my pants and return my $50 Zelle deposit for the overcoat. That's a total of $850. I have our agreement on a recording. Well he Zelled me $600 a few weeks after we made an agreement on the terms of his restitution but I never received the balance of the $250 owed (pants/deposit. He told me on my last visit we were done as far he was concerned. When I lasted visited him there was Montclair firefighter getting a fitting for a suit. I wanted to tell him so badly, be careful because he can't be trusted but didn't want to cause a scene. Well, we are not done sir. That's what the legal system is for. Unscrupulous business owners like yourself. STOP THE MADNESS. Business doesn't have to be shady. Just communicate and have some integrity!!"

"After 2 years of going nowhere, I realized my own closet was a start for getting back out. Well the body changed and I wasn’t going into NYC often for tailoring. Found Reburish Fashion online. Reviews sold me. Mr Hipoleto is my “go to” now. Fast, reasonably priced and really listens to you during your appointment. He makes me comfortable and the result makes me feel and look pretty darn great."

"Hippolito is the real deal. He helped me ensure that I had the perfect fitting dress for a really important weekend. Not only did the alterations come out perfectly, he did it in under 3 days. I have a new go-to tailor and a new friend!"

"I came here with a couple pairs of jeans that were too wide at the bottom and was looking for a tailor to taper them from the knee down while making the leg opening smaller. My jeans came out absolutely perfect! Looks straight from the factory, no defects, you can not tell these were altered in anyway. The man is a perfectionist, he did exactly what i asked for and had me try them on to make sure i was happy with them. If you need any alterations to clothes, i can not recommend him enough. I will definitely be back for more alterations. Thanks again!"

"Refurbish Fashion is an extremely over priced tailor where other small businesses can do the same work and then some, while listening to the comments and concerns you may have, for 1/3 of the price. I had my bridesmaid's dress done here and spent more than what I paid for the dress itself to get it fixed. Not many changes were done to it but it is extremely tight in certain areas where I had made comments about it to the owner. The man assured me it would be ok yet I still thought it was very uncomfortable. I even took drastic measures to lose weight for this dress while it was being fixed and it still ended up being too tight in certain areas. I had lost 6 pounds for this dress to not be tight on me since the owner thought his option was best instead of listening to his customer's concern. Also the bottom is uneven and is a lot longer than when I was measured. I had worn shoes that were a slightly smaller heel than the bridesmaid shoes when I got measured yet it is still ended up to be too long. (The bridesmaid shoe is 1/2 inch taller than the heel I was measured in) Extremely unhappy with the customer service. When I told the owner how the other girls in the wedding paid 1/3 of what I paid and some even got more things added, he told me "no" (as if he had spoken to people he has never met before and talked to them about what they paid/got done) and suggested a cheaper alternative. There was never an alternative mentioned before before I let him handle my dress. This is my first wedding and I was the first to get the dress done. Had I known that paying $225 to get a few alterations done (that weren't even near perfect) was over priced for having it tailored I would have never gone here. I paid $180 for the dress itself and was taken advantage of when it came to tailoring my dress. I was never called when my dress was finished and had to call the place to check the status of my dress. Completely unprofessional. If you're looking for a place that will over charge when your local small business can do it for a fraction of the price, not listen to your concerns or comments about the alterations, and lacks valuing their customers then please choose Refurbish Fashion as the tailor for you!"