Burlington

404 New Jersey 3, Clifton, NJ 07014

"I’m extremely disappointed with my recent and first experience at this Burlington store. The fact that the fitting rooms were closed is absolutely pathetic. What's the point of even having a store if customers can't try on clothes? It's like they're not even trying to provide basic customer service. To make matters worse, the employees were completely unhelpful. The lack of concern for customers' needs is staggering. If they’re not willing to open the fitting rooms, they might as well close the store altogether. Zero stars if possible!"

"The fitting rooms are closed, the restroom is closed and dirty. The people who work there don't speak English. If they do, they're rude and act like you're inconveniencing them. The lady at the fitting rooms let's Spanish speakers skip the line. The clothes are disorganized and missing tags and security stickers. Just go across the road. Not worth it."

"What an ugly attitude from the manager, I was in line waiting to pay and this person, a light-colored lady with wavy hair, short stature, who is the manager, shouting, speaking in a bad way to her employees, the cashier boys, with an arrogant attitude. I didn't want to buy anything because I think you should be more professional and hire people who are educated managers. These young people, many of whom are in college, just want a job and if they do something wrong, don't make them feel like trash in front of people. That manager should work somewhere else because she has zero empathy with clients and workers."

"I had many bad experiences shopping at Burlington, I can say at this location the employee Yessica did an excellent job, she helped me with everything I asked, she was very kind and Nice, I highly recommend to go there and to have an excellent customer service experience from Yessica."

"As usual for this chain of stores, the management is always very bad. What is surprising is that this branch was opened less than 3 weeks ago, and its management is this bad and poor. You find employees everywhere in the store except the customer service areas. When serving customers and paying, we find only one employee, and when I asked the manager, he responded with a calm response. The rudeness is that there are no employees and the queue almost reaches the middle of the store and no one cares. What is strange is that this joy opened only 3 weeks ago, but the store and its management are very bad and there is only one room to try on clothes.. I do not recommend going in the evening hours because the wait at the cashier will be longer 45 minutes ago...management and employees need training.....I will never go to this bad branch again"