GameStop 3528 Genesee Street, Syracuse, NY 13219

"Long story short, I went to pre-order "Rise of the Ronin" and the store Manager Cory, said I couldn't because it was coming out within a week and it was too late to pre-order. Definitely a first in my book. So I called another location outside the store to verify if they were doing pre-orders, and surprisingly, they said YES. I went out my way to another location wasting my gas while calling 3 other GS just verify if they were doing Pre-orders and again, all 3 location said YES! So I got my pre-order at the mall and afterward called Cory and told why he lied to me, he said, " Maybe because all 3 locations had copies". From first being because it was "too late" to pre-order and now it's because, "it's Maybe because all 3 locations have copies". Never liked Cory, he always have a SNOOTY attitude thinking he's smarter and better than you. I called Corporate and hopefully they do something with him, he's bad for business."

"It's been ages since I've been to a GameStop due to lousy business practices on their part, but I recently decided it's been a while, let's give them another go, there's a couple Switch games I wouldn't mind picking up with my kid. I make the long drive and show up during business hours and there's a sign on the door saying they stepped away and it's locked. Meanwhile, they're all standing around inside just looking at me as I attempt to open the door... ...thankfully Target is right next door. Got what I needed. Try you again in another 10 years (if you still exist), GameStop!"

"One star is too high for this place. I had to dance, waving my hands, in front of three employees for 1 minute to get their attention. No one else was in the store. They still didn’t get. That was the best part of the experience. I let them steal my money to get my son a remote. I should have gone to the mall. Worst ever.I don’t even have time to write the other stuff these people did.. That’s mean, I’m working on me. If you go, you’ll know what i mean. But don’t go."

"Love taking my 8 yo son here! The guys that work here are awesome and so much fun. Very helpful and make it such a great experience for my son. Such a treat going there!"

"Manager was extremely rude. Never felt so disrespected in my entire life. Literally screamed at me. I know pretty much every single one of their employees and have literally never been spoken to like that. Put no faith in the manager of this store, trust me."