KAY Jewelers

"Wow! What an amazing experience, after a couple of seriously terrible experiences, searching for that perfect engagement ring! Three days prior to stopping in at Kay, we purchased a ring elsewhere, but quickly returned it when they couldn’t provide certification for the Diamond. The Diamond representative at the second place was more concerned with ending her shift and beginning her weekend. She gave me her website and told me to figure out what I’d like and get back to her? I was beginning to wonder if anyone wanted to sell us a ring! Then, we passed Kay Jewelers and decided to run in and look around.The minute we walked through the door, we were approached by Kurt Johnson and another associate. Now, this is what shopping for an engagement ring should feel like! His excitement showing us many different Diamond styles and shapes instantly brought that excitement back to us! Kurt answered a ton of questions from my fiancé, while showing me ring after ring. Honestly, his patience was commendable! I should mention that his associate ran around pulling rings that Kurt thought I may like, so we actually felt like we were finally in the right place! These guys listened to what we wanted. They stayed within our budget, but most importantly, Kurt found us the perfect ring! It was completely different than anything we looked at and I instantly fell in love! We went to dinner, came back, and were surprised to find yet another associate to assist with the purchase! These guys go above and beyond and I’ll be forever grateful that they were able to provide the experience everyone deserves when engagement ring shopping! Thank you Kurt and everyone else as well!"

"Went in unsure of what I was looking for and left with a bridal set I love! Amazing customer service without feeling pressured to buy and honest feedback about pieces I was considering. Markel and Kurt are very friendly and knowledgeable creating a very comfortable shopping experience. I will definitely be doing all of my jewelry shopping at the Beaver Valley Kay's."

"Always have had great experiences at this store. The staff have always been so kind and helpful. Markel is amazing, he has a wealth of knowledge and an incredible eye! He is also so fun to talk to. Will absolutely continue to come here for any and all jewelry needs."

"Husband bought me a necklace for Easter. Put it on right away. Bought me a new necklace for Mother’s Day. Took off the Easter necklace and the clasp broke. Took it to Kay’s to be fixed. There is no warranty whatsoever on it and they wouldn’t take it as a return even though it had been less than 60 days. Told me it would be $139 to fix it. This is more than the original purchase price. Overpriced trash that they don’t stand behind. Advised my husband never to shop at Kay again. Crooks."

"Markel always helps me pick the nicest pieces! Today I got a necklace and earrings for my mom's birthday. He was super helpful, friendly and professional! I will only shop at the Beaver Valley Kay's!"