Digital Dream Labs, Inc.

"I purchased an overdrive kit over three weeks ago. I have not received it. They don’t answer emails. Inhave a tracking number but FedEx never received the package. As others have stated, do not purchase from them. They take the money but you may or may not receive the product. And if you have questions… they won’t be around to answer them. That isn’t good when the product is usually cloud based."

"BIG SCAM! Do not give these people your money. I now have a Vector robot that just sits there and won’t respond to anything. The so called lifetime membership that they offer is a joke. Once you actually try to contact them about an issue with Vector, updates or the app in general, they will never respond to you or help you with any of it. They will send you an email after you pay to contact them with any concerns but that will be the end of it. You can contact them over and over again and they will never respond. They already have your money by then, and you will never hear from them again."

"This is a company that claims to sell robots but is actually defrauding consumers. They have never sent me the robot I ordered. I applied for a refund last October, and I still haven't received my money. Now, their customer service is not even responding anymore. It seems like the company's management and founders have probably disappeared. They lack the ability to run a business properly and have cheated consumers out of their money. They are complete cowards and failures with no sense of responsibility. People like them, even if they run another company, will likely meet the same fate. They are a group of parasites. I warn consumers, don't be deceived by their professional-looking and glamorous website. Your nightmare begins the moment you make a payment."

"JUST A SCAM!! I ordered a robot and waited a year for no updates. I ask for refund, they said no at first but then let me wait another half year. Are there pictures or videos of the place inside? I wonder if they even make products. I would not let this thing pass and I‘ll keep my rights for legal actions."

"Please don’t give this company any of your money. Digital Dream Labs runs primarily on scamming people. They take payment for a pre order and give updates maybe twice a year if lucky. I pre ordered the butter robot in November of 2021. They have never come close to releasing it and never updated there own website about it. The last update said maybe next year in 2024. I requested a refund two months ago and was told eventually they will give it to me. The last time I emailed asking for an update I was told every time I contact them it will just make the process take longer. I filled a complaint with the Better Business Bureau to no avail. They wouldn’t even bother with a response. This company is absolutely unprofessional and just a scam. I am so disappointed and expected better. At least admit you failed with the butter robot and give people their money back. Don’t support this company and there bad deals."