WesBanco Bank
About the Business
WesBanco Bank, located at 3531 Brodhead Road in Monaca, Pennsylvania, is a trusted financial institution committed to providing a wide range of banking and financial services to its customers. With a focus on delivering top-tier technology and first-class services, WesBanco strives to meet the diverse financial needs of individuals and businesses in the community.Services Offered:
- Personal Banking: WesBanco offers comprehensive personal banking solutions including checking and savings accounts, online and mobile banking, and various loan and credit card options. Their all-in-one checking account features Advance Paycheck Access, allowing customers to get paid up to two days early.
- Online Banking: The bank provides a robust online banking platform with enhanced features such as service request submissions, access to full account and routing numbers, and digital banking demos. Note that Internet Explorer is no longer supported for accessing online banking services.- Loans and Credit Cards: WesBanco offers a variety of loan products and credit cards to suit different financial needs. Whether you need a lump sum of money or revolving credit access, their offerings are designed to provide flexible financial solutions.- Rewards Programs: Customers can enjoy rewards such as $150 and 4X points on dining, take-out, and food delivery, as well as 2X unlimited points on groceries, gas, and streaming services.- Educational Resources: WesBanco is dedicated to enhancing financial literacy through their Education & Insights. They provide tools and resources to help customers manage debt, plan for the future, and improve overall financial wellness.Community Involvement:
WesBanco is deeply invested in the communities it serves, contributing significantly to local initiatives and programs. In 2023, WesBanco demonstrated its commitment to community support and development.Recent Announcements:
- Leadership Appointments: Cris Gossard has been appointed as the Central Ohio Market President, focusing on the growth of WesBanco's commercial lending business.
- Recognition: WesBanco, Inc. has been named to Newsweek’s America’s Greatest Workplaces for Parents & Families 2024, receiving a five-star rating.
- Merger: WesBanco, Inc. announced a transformative merger with Premier Financial Corp., creating a regional financial services partner with over $27 billion in assets.Insurance Services:
WesBanco Insurance Services, Inc. provides a range of insurance products across several states including Pennsylvania. These nondeposit investment products are not FDIC insured and carry investment risks.Important Notices:
- Customers are advised to review hardware and software requirements for accessing electronic disclosures and online services.
- WesBanco emphasizes the importance of privacy and security, advising customers to be mindful of the policies of third-party sites.
Location & Phone number
3531 Brodhead Road, Monaca, Pennsylvania 15061, United States
Hours open
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 AM
Sunday:
Closed
Reviews
"Rude and ignorant to the law! My puppy chewed my wallet, and damaged $12 worth of paper currency. After confirming that the Department of the Treasury (as outlined in the Code of Federal Regulations) mandates that insured financial institutions (FDIC), must accept mutilated currency from the public and redeem it at full value as long as more than 50% of the original note remains recognizable (which was the case), they tried telling me their "policy" says I must have an account with them in order to assist me. I politely informed them that their policies do not supersede federal law. They didn't seem to grasp that concept, so I asked for a supervisor, who just repeated their "policy" and informed me they could not help me. I asked to speak with that person's supervisor, and she begrudgingly placed a call to someone that did inform her to exchange some of the bills. This poor interaction made me glad I do not have an account with WesBanco, and I never will, after this encounter. Why would you provide such poor customer service to someone simply asking you to do what the law mandates you do? Why don't know the law mandates this? Maybe it's a WesBanco training issue. I can say that it was a lot of aggravation and wasted time for $12. Had I known the bank employees would be so intransigent, I would have taken the extra minutes to drive to my credit union, where they're always polite and courteous."
"Easy access. Quick service."
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