Brodhead Mini Storage

"Erin provides excellent customer service and worked with us to lease two units. But the facility itself is not that great. Both units we had were dirty, the hallway was dirty (someone had something liquid in their unit that leaked under the door so the floor was wet) and the smoke alarm chirped the entire two months we rented. One of my units was handicapped accessible and the light didn’t work. I asked for the light to be looked at and they couldn’t look at it until right before we moved out. Units should be inspected prior to move-in. The parking spaces, including the handicapped space outside my building were covered in loose gravel and it made moving things & pushing the cart difficult. The gravel was isolated to that area and could have been cleaned up by the grounds people easily."

"The older woman not that nice but had her grandchild was helping and she was awesome. The younger lady owner is awesome and very helpful. The storage units are set up good and I feel safe with my things here. Reasonable prices and pretty great location."

"Our entire storage unit was covered in mold after 9 months. When I called to make them aware, I was told, that can happen if you move in while its humid and that is why you should have renters insurance. Well we moved our things in OCTOBER and we found out after we tried to file a claim because our ENTIRE house was in that storage unit that renters insurance DOES NOT cover mold. They also tried charging us another month after I gave them more then a months notice we where moving out. DO NOT RECOMMEND. Take a look at our leather sectional."

"Had a 12 x 30 unit where everything was covered in mold. Stuff 6 feet in the air had mold on it. Basically add through my life away. Good thing they have a dumpster."

"I have used Brodhead mini storage on 2 separate occasions. Both positive experiences. Its family owned and operated, something you don't see anymore. I was recognized and remembered, that matters to me. They are professional and personable. The storage units are 24 hour access. They have surveillance cameras. I trust me belongings are safe. The rates are very reasonable. Great price."