South Hills ENT Association 575 Coal Valley Road, Jefferson Hills, PA 15025

"Office staff is impossible is almost never available, is unresponsive and is impossible to work with to accomplish short or long-term patient needs."

"They are always over a half hour late, cold bedside manner, and always seem to be in a rush and never solve any issues. They only care about quickly getting to their next appointment which the irony of being late is spectacular. I’ve never walked out of an appointment in tears until going here. Went here for over a year and they solved nothing but made it worse."

"I recently saw Dr Elford with a referral from my PCP for frequent sinus infections and headaches. He immediately found out that I had a severely deviated septum, and recommended surgery to fix it. I’m always nervous around new doctors, but after my first few visits, I became extremely comfortable. The office staff and nurses are wonderful, and Dr Elford did an amazing job on my surgery. I’ve had no complications at all, minimal scarring and, most importantly, no more headaches/migraines."

"Dr. Elford was very caring and compassionate with my 7 year old during her tonsillectomy surgery. I would highly recommend him for your child. He also performed my adenoidectomy a few years ago and was great with me also!"

"3rd time coming to this practice. Came in against my better judgement since I was seeing a different dr this time. Dry, cold bedside manner and generally unhelpful. I asked a few questions about my issue (which I've seen them before for as well) as this is an ongoing issue. I left with very little information, my questions unanswered, no instructions on how to care for it just told to come back in 3 weeks."