Walgreens 1425 North 21st Street, Newark, OH 43055

"I encourage anyone who can, to NOT GO TO WALGREENS. Their pharmacy hours are NOT visibly posted. They gave me the WRONG MEDICINE ENTIRELY for a prescription, which if you were unaware, can be so dangerous it can lead to death. Make sure to check any pills you receive from Walgreens against the description of the pill given on your bottle. When I called to get this fixed I was told by the pharmacy employee that I could come “any time” today. They DID NOT mention lunch hours. They also DO NOT mention lunch hours in their texts when they tell you your medicine is ready. I met another woman on my way out who was ALSO going to the pharmacy at their “lunch hours” time, who also did not know they closed at any time during the day!!!!!! This is wildly unacceptable, every single bit of it. I feel bad for the employees, I think they should all quit. I will be transferring all of my prescriptions to GIANT EAGLE instead. I’ve never had a problem with them."

"My fiancé had oral surgery and a small script for 5mg Norco — he is a regular customer and is never prescribed narcotics. The pharmacist continued to make us wait over an hour and didn’t want to fill the script. My fiancé had gauze and blood in his mouth. The tech described the pharmacist as “cautious “— I describe him as rude and profiling. There was nothing wrong with the prescription. He simply did not want to fill it. Sir— it’s not your moral responsibility to deem who is worthy and who is not worthy of filling prescriptions."

"I have had horrible experiences with several different pharmacies since moving to the area, but the people here are awesome! When my medication was out of stock the pharmacist called me ahead of time to let me know so I didn't waste my time driving there. She also suggested several alternative options including other pharmacies that may have it available. This is what customer service should look like!!! Way to go guys!"

"The automated system is always messing up, the text alerts are a mess and the pharmacists and techs have zero customer service. It's like they feel we need the meds, so they can treat us any way they want and there's nothing we can do about it. They're never kind, always treat you like you are a bother and are very short. It's not just Walgreens though, it's the majority of pharmacies anymore!"

"Pharmacy Only: We've only been filling here for about 2 months. Most of the people we've encountered have been pleasant. One woman in particular, Hope, has been coarse. She will visibly roll her eyes or shake her head in annoyance. She is very short on calls, will not answer questions, and rushes off the phone. She does the same thing in the drive-thru and hangs up quickly before you can say anything. I have concluded that she clearly hates her job and all the customers she encounters. She has made me feel like picking up medication for my family is a nuisance to her. I've given her the benefit of the doubt that she may be having a bad day. But there has never been a time that she has been patient or even a little kind."