The Outlook Apartments

"Have had a great experience here! I love my leasing agent she helped me with every thing and went above and beyond for me. Would give 10 out of 5 stars if possible!!!!"

"I've really enjoyed living at the Outlook Apartments. The location is perfect, with easy access to campus and nearby stores, I drink my coffee up on the roof top terrace. The apartments are new which is good for me, modern and spacious. The gym is well-equipped. The management team is responsive and friendly, making the experience even better. Rent is fair, the quality and convenience make it worth it. Highly recommend for any student in Ithaca!"

"I recently moved out of The Outlook Apartments and want to share a bit about my experience. I loved my apartment and will miss the convenience of having a gym and parking on the property. The team was always friendly, and I enjoyed doing everything online—very convenient. I highly recommend The Outlook Apartments!"

"Let me start by saying that if I could give them zero stars, I would. One star is too kind. DO NOT LIVE HERE. - The front door to the apartment building only opens about half the time. The other half, you are waiting outside for the system to reset. - The parking lot is packed and people park illegally all over the lot. Cars were consistently parking without the apartment’s parking permit (which people had to pay $50 a month for) as well as people parking in handicap spaces that had no handicap permit. Management said they would tow cars that were parked illegally for months and never towed. - The ceiling in the lobby was falling apart and pieces were dropping on to the floor - The entrance had a huge bump where cars would constantly scrape against the concrete. Management didn’t do a thing to improve it. It took them months to repave the entrance ramp to the parking lot. And now it's still not completely fixed. - The community gym is never clean. There are rarely any sanitation wipes so all the mats and equipment are covered in sweat and dirt. The floor was consistently dirty from people walking in with outdoor shoes. - Someone took a dump in the middle of the bridge between the two buildings lol. Took over a day for that to be cleaned. - 99% sure that there were homeless people living in one of the storage closets during the winter. (I never saw them but was told by other tenants) How they got into the building...I don't know. - The rooftop patio area has been closed down for months and there seem to be no plans to fix it. - Plan was to have some green grass areas in between the buildings but it’s been dirt for the entire time I lived there (a year). - The outdoor space between the buildings smells like sewage water (there’s a pipe that releases water right on to the patio) and cigarettes. - Management was atrocious. In the first few months, it would take multiple weeks for them to respond to a question or an issue I was having with the apartment. - Toilet was covered in poop stains when I first moved in - The dishwasher didn’t work when I first moved in and it took them over a month to fix it. And they didn’t give any compensation or rent reduction for the appliance not working (which was one of the reasons I wanted to live there) - Was lied to when I moved in and was told that there would be a sauna in the building. It was never built."

"I was extremely pleased with my time at The Outlook apartments. The cleanliness was comfortable, they were always keeping the entry and common areas safe and clean, the location was near everything I needed to get to. The property management team was fantastic, always helpful and responsive. Oh and the amenities were fantastic—I particularly loved the rooftop patio and the stunning views. Highly recommend this spot for a great living experience!"