U-Haul Neighborhood Dealer
1601 South Center Street Extension, Grove City, Pennsylvania 16127
About the U-Haul Neighborhood Dealer
U-Haul Neighborhood Dealer, located at 1601 S Center St Ext in Grove City, PA, offers the largest selection of in-town and one-way trucks and trailers in the area. Whether you're moving locally or planning a long-distance relocation, U-Haul provides a seamless and reliable moving experience with a variety of rental options including cargo and enclosed trailers, utility trailers, car trailers, and motorcycle trailers. Enhance your moving efficiency by renting both a truck and a trailer from U-Haul today.
Customer Feedback:
1. Positive Experiences:
- "I had never rented from U-Haul before and had several questions. The gentleman at C&V Cap was amazing. Each time we spoke, he was very helpful and understanding. The morning I arrived to pick up the 12x6 enclosed trailer, he had everything ready and waiting for me. He was also very accommodating on return too. I would highly recommend C&V Cap and will certainly be calling them for any U-Haul equipment/vehicle needs I may have in the future."
- "Renting from C&V Caps was simple, easy, and wonderful. He was the nicest guy and even gave me tips on how to save money."
2. Constructive Criticism:
- "It is difficult to do mobile check-in/check-out at this location. My internet service on my phone would not work, causing complications at both times. I was also verbally told that I would likely receive a larger truck, and instead received a smaller truck than my original reservation. Not all of my concerns have to do with this particular location, but I would not use U-Haul again for a future move, for a variety of reasons. Overall, I was disappointed in the whole process."
- "Online check-in needs some work. Took me a half hour and 3 phone calls to U-Haul to get my key for the truck. That's not on the pickup location but on U-Haul as a corporation. I wouldn't recommend U-Haul online pickup."
- "Not an issue at all with C&V Cap, but the U-Haul website and app are awful to use. It took us almost an hour to complete the vehicle rental process because the website and app kept crashing. We had to put 4 different phone numbers in to verify our identities and resubmitted our information over and over again, and ended up having to call U-Haul and customer chat to get the key retrieval code and to verify our information. I would strongly recommend completing an in-person rental if possible until U-Haul figures out how to make their website/app run more smoothly."
Conclusion:
U-Haul Neighborhood Dealer at 1601 S Center St Ext in Grove City, PA, is committed to providing an extensive range of moving solutions with their fleet of trucks and trailers. While the in-person customer service at C&V Cap receives high praise for its helpfulness and efficiency, there are noted challenges with U-Haul's online and mobile check-in processes. Your valuable feedback is crucial to help U-Haul improve and serve you better. For a smoother experience, consider completing your rental process in person at this location.
1601 S Center St Ext, Grove City, PA 16127, United States
Opening hours of U-Haul Neighborhood Dealer
Monday:
09:00 - 16:30
Tuesday:
09:00 - 16:30
Wednesday:
09:00 - 16:30
Thursday:
09:00 - 16:30
Friday:
09:00 - 16:30
Saturday:
09:00 - 12:00
Sunday:
Closed
Reviews of U-Haul Neighborhood Dealer
"Online check in needs some work. Took me a half hour and 3 phone calls to uhaul to get my key for the truck. That not on the pickup location but on uhaul as a Corp. I wouldn't recommend uhaul online pickup."
"Renting from C&V Caps was simple, easy and wonderful. He was the nicest guy and even gave me tips on how to save money."
"Fast, friendly, and easy to get the rental done. Would recommend!"
"Easy to work with, clean equipment, expensive"
"Very nice and helpful guys. They make the process easy."
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