Barcode Factory,

2021 Paragon Drive, Erie, PA 16510

"Nancy went to great lengths to ensure we were buying what we needed, not just getting the most we would pay for. We initially requested a product higher priced and disconnected from what our actual needs were. She was thorough, fast, and well informed on the products we discussed. Thanks, BIG time to Nancy DiRaimo. True professional."

"I love Barcode factory! I usually always find what I am looking for at great prices and when I can't on my own, I am so grateful to have the awesome Jen who so wonderful to work with. She is always so fast at responding and getting us what we need out the door. thanks Jen for such excellent service."

"Jen was incredibly helpful during our recent interaction with the Zebra printer issues. She efficiently handled the return process when we thought we had to send the printer back due to operational problems. However, once we managed to get the printer working again, Jen was just as quick and supportive in assisting us to cancel the return. Her responsiveness and willingness to accommodate changes in our situation made the entire process smooth and stress-free. Her expertise and excellent customer service are greatly appreciated."

"Nancy, the salespersons, went above and beyond to assist me with a technical issue I encountered. Her exceptional troubleshooting skills and dedication to resolving the problem were truly impressive. She patiently listened to my concerns, provided clear guidance, and worked tirelessly until the issue was resolved. Nancy's professionalism, expertise, and friendly demeanor made the troubleshooting process smooth and stress-free. I am grateful for her outstanding support and would highly recommend her to anyone in need of assistance in any capacity."

"I recently purchased a thermal transfer printer for use in our horticulture business. The website made purchasing easy. The product shipped quickly and arrived in perfect condition. After going through the set-up of the printer, we did have some issues getting the alignment and settings of the printer right. I reached out to Jonathan, our sales rep, for help. He was extremely prompt and courteous! After several rounds of questions from me, Jonathan was able to get us printing perfectly. I recommend this company and particularly Jonathan for being on-the-ball and happy to help!"