Audi Erie

"Best car buying experience I've ever had! Jim, the manager, was accessible and fair with pricing. Megan, my salesperson, was proactive and had everything prepared when I arrived to pick up my new car. I would definitely buy a vehicle here again and again."

"I cannot say enough wonderful things about my new vehicle purchase experience at Audi Erie. Jim, Steve and Alex made it so easy! The entire transaction was fair and honest and they did not waste my time with any “games”. It was by far the best experience I have ever had at a dealership. Thank you!"

"Brought a brand new 2023 S3 in for warranty work and left with a bill. Horrible experience. Service department told me it was my fault for my exhaust rattling and I would have to pay out of pocket because no physical parts were replaced. I was first told something hit my exhaust to cause the rattling. Upon asking for verification (a picture) they told me nothing hit it. It just popped out of a hanger. Dealership is small and dirty. Upon arriving you have to walk around the dark rooms to find someone to help you. Very uninviting and the service department has pushed another customer away. Word of advice - AVOID THIS DEALERSHIP! Upon reading other reviews of 1 star, they are all correct. They will find anything to charge you for."

"Jim, the general manager is amazing to work with. I highly recommend him. He found me the exact car I was looking for and made the purchase process easy and enjoyable. Alex in finance made the transfer process fast and seamless and was great to work with. Steve helped set up the new car and really knows the product well and I had a great time chatting with him. Audi of Erie is a great place to buy a new car. Friendly staff who listen and understand and make the whole process enjoyable. I highly recommend both the dealership and staff."

"I am currently deployed in the Middle East and left my Audi Q7 for service with Audi Erie. The service department had my vehicle from May 3, 2023 to July 12, 2023. After paying a $4,600 bill, issues persist despite the service manager assuring a clean bill of health. The overall experience was terrible. I later learned the parts arrived a month prior to work completion due to an employee quitting and not sharing the details of my vehicle need. I highly recommend considering a dealership in Cleveland or Pittsburgh. I promise it's worth the drive. Reasons to consider another Audi service department: - Customer Service - Competence - Capacity - Unfair pricing"