Matthews Wall Anchor & Waterproofing Services

"Matthews wall anchor came in when I bought my house a year ago and installed 7 anchors. They did an amazing job! Fast, reliable, respectful, knowledgeable. They put the yard back as it was before, wouldn’t have know they were they. Called again this year for another house and came right out and offered solutions. Amazing company, top notch. Can’t go wrong with Matthews!"

"Horrible company!! Please, please do not use them! We contacted Matthew’s wall anchor service for a basement room that had water leaking on the cement walls. The salesman provided us with a proposal and 3 options. The salesman stated that if it was his room that he would just get the base system and paint the walls because the system would keep the room dry. We painted the walls and the water dripped through the paint. Now the company is saying that we need a vapor barrier and should have had one installed initially. The initial cost for the vapor barrier was another $675. The salesman advised against it. He said that it was ugly and would be useless if it got punctured in any way and that the system was all we needed to have dry walls. We explained what the salesman told us and they said that the salesman(that was representing them)no longer works there. They are now stating that it will cost double what original charge for vapor barrier was. Why would they offer an option without a vapor barrier if the room would not be waterproofed without it? Why would we pay $3,270 to have the same problem that we started with? If we were told that it wouldn’t be waterproofed without the $675 which is what we are now being told by them then we would have paid it. They blame us, the salesman, but take no responsibility for the failure of their system! We are very disappointed that this company would treat their customers like this and not stand by what their salesman told us. We thought that he was the expert with the system. I would advise gluing the money to the walls for waterproofing before paying this disreputable company. Picture below is after system was installed and first rain after painting."

"My grandma's old house had some anchoring issues and it was resulting in some problems. The team came out and gave me a quote, explained the issues, and did an excellent job. They were much more user friendly, honest, and competitive than Baker's, who also looked at it. I'd highly recommend Matthew's Wall Anchor!"

"I am sad to even have to express this but as a new home buyer and being naïve to this process, I called to receive an estimate. While the woman I spoke with did not hang up the phone properly and poorly talked about me to the other employees while I had to listen on the line. I won't share her name but what a disgrace to represent this company. What happened to kindness in this world? I would never recommend a company that is not sincere to their customers."

"We had an absolutely horrendous experience with Baker's. Fifteen years after our interior french drain was installed we went through our fourth flood. We were about to give up when a friend recommended Matthews. Max came to our house and really listened to everything he had to say. He said he had a feeling about what kind of system we had and explained that there was no way he could fix something he couldn't see. He recommended a gut job. We are so glad that we listened. My husband had built the room himself, so he took down all the the walls. We discovered that Baker's did not seal the system. In addition, they did not use gravel. The lowest point of the drain wasn't angled downward, so mud was collecting in the drain which caused the water problems. Max came back to look at the stripped walls and even checked a crack for us. He was honest about what we needed to pay for and what we didn't. I never felt like he was trying to upsell me. He even showed up on our installation days to make sure we were well cared for. Since the install we've had major rains and everything is completely dry. It seems like everything company is just out to make a buck these days. Matthews isn't one of them. Frankly, we were desperate and they could have sold us just about anything. They didn't even try. They seemed focused on selling us only what we needed anything nothing more. That was frankly, refreshing. I can't recommend Matthews (and Max) enough. They truly care."