The Home Depot

"This rating is not for this particular store but Home Depot in general. I've never had any issues buying or returning items at this store and products are good. The issue I have is with the military discount program and online orders. Home Depot only offers a max discount/savings of $400 a year whereas Lowes has no annual max savings. I guess that's all vets are worth to HD is an annual savings of $400. I also placed numerous online orders for delivery over the last month. 2 items were damaged and I only received half of one my orders (came in 2 boxes and only received 1 box). The only way to fix this is to cancel the order, have the shipping company come back out to the house, pick up the product and then you get reimbursed. Although this HD location is more convenient, I'm fed up with HD and will take my business elsewhere."

"Bonnie (BJM6001) was very helpful, patient, and knowledgeable. She was very equitable in giving us the pros and cons of all the different brands, styles, and colors for appliances. Remodeling any kitchen can be stressful, but Bonnie truly made our process so much simpler. We’re excited for them to arrive!"

"Had a really terrible experience here tonight. We arrived just before 8:30 - I know because a "we're closing in 30 minutes" announcement came on, already making us feel rushed before we even started. Why such an early warning? 15 minutes is plenty, and that's what most stores do. We did our shopping, bought several hundred dollars' worth of supplies. We also needed 8 bags of salt for our water softener - the lady just scanned the one bag and said we could get the others on our way out (they're in the foyer). It took awhile to load the other 7 because every other one my boyfriend picked up had a hole in it and was dropping pellets all over the place. Several employees stood at the door watching us. One of those employees then followed us all the way through the parking lot to the truck and said he needed the carts so that he could go home. It was 9:03. He wanted to load the 40# bags into the brand new truck - as in just-got-it-last-week-and-it's-pristine new truck. It was clear he was in a rush and would have likely tossed them in like hay bales. We said no thanks, we'll load them. He was visibly annoyed with having to wait for us, so my boyfriend took the salt off of the flat cart and laid it in the parking lot. The employee said, "I need that one, too" and pointed to the regular cart that had our other purchases in it. As in, "hurry up and get your **** out of there and give it to me." I have worked in the service industry my entire life: retail, restaurant, veterinary. NEVER, EVER would I so rudely rush a customer like that. And never in any of those jobs did the business close at x:xx and everyone went home right then. There are drawers to count, things to clean and lock up...your closing time is supposed to be when you stop letting customers IN, not when you chase everyone out of the store and out of the parking lot! Who does that?!"

"DO NOT buy a Hot Water Tank here! We bought a Rheem here 6 years ago with a 9 year warranty and it started leaking. We call the number from Rheem and the person on the phone basically says good luck because the local Rheem providers won’t honor the warranty for the replacement. We were told that we have to take it out ourselves and take it back to Home Depot or go find a regular plumber to return it to Home Depot for you."

"Pretty good selection of all home needs. Well stocked bathrooms. With changing table. Could use to open a few more registers."