Presbyterian SeniorCare Network - Southmont

"The aides left my dad in dirty diapers for hours and called him lazy. He was recovering from sepsis and having a spacer placed in his left knee joint. This was several years ago, and now I have another bad experience. I accidentally paid Southmont instead of paying the nursing home where my dad is at the moment. He is on Medicaid now, though he was on private pay when he was at Southmont. I understand that we still owe money to Southmont, but my dad has been on Medicaid pretty much this whole time and I have made small payments instead of letting it default with the plan to pay them when my dad returns home or we have to sell the house. Anyway, even though I told Southmont right away about the mistake and asked for them to return the money which is supposed to go to the other facility, they refused. Religious affiliation? I’d say in name only."

"No experiences there but have an aerial photo to post."

"The woman couldn't find our person. Then after we left and came back because she told me to try different place she found them"

"Care goes from good to bad and back. Same with food. Same with workers. Some great. Some not good. They are not following science on masks. It's like a religion. Even if you have COPD and can't breathe through mask, they don't care. Even with antibodies and vax, they don't care."

"It's difficult to be fair when it was my brother, the patient...he is a challenging person to please..I felt they needed more help up there..and food was not that tasty"