Shake Shack The Terminal

"Loved this location! Employee Paula greeted us upon arrival and ensured we knew exactly how to go about the ordering process, truly service with a smile! Manager Dustin also stopped by to check in therefore confirming customer service is one of their high priorities here! Such a delicious burger, I had no chance of a pic, a must visit spot!"

"The food is decent but it's so expensive for what you get. The portions are very small. The food is slightly better than good, not great, not mouth-watering. If the prices were lower, it would be worth it. Went back again to make things right, and I still have the same input. The prices are crazy high for what it is, but if it's made right, it's worth it."

"I got a double burger which wasn't bad with lettuce and onions on it. We also got a regular cheeseburger and nuggets what's crinkle cut fries. The first thing to do is take a bite of the nuggets and they were actually cold but they fix them. Second problem was that the burgers were actually dry. It was almost as if they had already cooked them ahead of time as it wasn't really hot. I had it the first time in Charlotte North carolina. It was actually really good and fresh and hot and juicy. It didn't remind me of that first time I had it where I was like wow this is a really good burger. They also gave me my third burger and it had cheese on it which wasn't supposed to but they fix that also. I may go back to try it but I would definitely tell him I want a fresh cooked"

"Pittsburgh finally has a shake shack! The burgers are still delicious, and the seats and environment in the store are okay. The only drawback is that during holidays, you may have to find a parking space. Hope to open app delivery service soon."