Affordable Appliance Services Inc

"Owner is fair and very helpful. The knowledge she lends out over the phone and in person has helped countless families with DIY. And they feel accomplished and saved $100’s. The tech has been on time while in my home for service. Efficient and shows he enjoys working on appliances. Would highly recommend."

"I had a problem with a GE washer, still under warranty. Spoke to Ann she is outstanding in works with you. She gave me free advise and helped me understand why I should wait for their service which was 14 days away. I know who to call in the future, GREAT FEELING! !"

"They came to my home to repair my refrigerator. I was the last service of the day. The service tech called to let me know the job before mine was running long. He showed up was friendly, knowledgeable and stayed until the job was done, after 7pm. Great customer service when I called to make the appointment and at my door. If you need any appliance help, they are the ones for you. Great pricing also, very fair and reasonable."

"I would never recommend this place. I had the gentleman come to my house only to charge me 130.00. The service call was 60.00 which I was well aware of. But then charges 70.00 for labor. He didnt even fix the washer. He had come on a Friday night told me he would get in touch with me Monday to let me know what was wrong with it and if he couldn't figure it out he would let me know. Well Monday came no call so my husband contacted them. They said they will have the guy return our call. He never called us never came back. Not professional at all. I wish I had spoken to my neighbors before I contacted this place. They also agreed they are not good at all."

"Absolutely terrible customer service. This guy will tell YOU what YOU need to do to make his life easier. I didn't have light in basement(which I assume happens sometimes as people buy houses that are old to fix like I did) and was told that "I needed a light because I am not lugging my light all over." I said"I have work for the next 3 days and cannot repair it before he you come" and his reply was "Well...So do I". This is after I told this guy that I would CALL HIM BACK IF I NEEDED HIS SERVICE, and in less than a week he called me AGAIN, and then when I returned the phone call the female that answered said" oh u are the one that hung up on him". As if that pertains in any fashion to the issue. When I told him I would call him if I wanted his services. This place is absolutely terrible unless the issue is an easy fix that one can usually do themselves. Any extra work and you will hear about it from them and get a guilt trip. I pretty much guarantee there will be a reply to this somehow blaming me. Please just stay away from this one. They have no idea what customer service is about. I don't write reviews unless a service is very bad and this fits that criteria and then some. I also want to note that good service isn't based on when one has an easy fix, it is the task that is difficult that shows one's true ability to interact with customers."