Home Appliance Solutions

"After a bad experience with subcontractors through Home Depot (countertops), my wife and I wanted to shop local for new appliances. Home Appliance Solutions had the models we wanted, at great prices. When I called and spoke to Gary, he was extremely helpful. They needed to order the models we wanted, which took only a few days! Ulysses and his coworker were the delivery team, and they were very professional. In and out in about an hour, with everything ready to go. Truly an easy experience. I will never go anywhere else!"

"I highly recommend Home Appliance Solutions. The sales staff was very knowledgeable and the delivery team was polite, knowledgeable, and took great care when placing our appliances in our home. We are very happy with our washer, dryer, and freezer purchases. And I love that it is veteran owned! Thank you for your service of our appliance purchase and THANK YOU FOR YOUR SERVICE TO OUR COUNTRY!"

"I have bought several appliances here over the last 5 years. Not only are their prices competitive, and the staff knowledgeable and friendly... If there ever is an issue with any things I bought, their customer service is simply top-notch! I wish all companies were like them."

"Fantastic job with fixing a difficult situation. I bought a GE commercial grade washer here a few months ago. Just like all other appliance companies, when I had a problem, I needed to work directly with GE. GE ended up refusing to help me even though the washer continued to destroy the things I washed. Then, I went back to the store. Jordan, one of the two owners, immediately told me she would do everything possible to fix the situation. Guess what? After a few days, she got the return authorized with her GE rep. Truly top level customer service. I wish I could have given 10 stars!"

"The one star is for delivery. I had a great experience with the sales staff and was happy with my purchase. Delivery was scheduled for a week out. $80 for delivery, set up and haul away of the old one. I get home and my old washer and new washer are sitting in the basement. My home is old, the pipes are corroded. Fine. No problem. They declined hauling away my old washer. The delivery guy said no problem, call and reschedule the delivery. When my mother called the store to reschedule, she was told it would cost another $80. She was upset but was told that's the way it's done so she paid. I got home, spoke to someone over chat. They had the manager call me. Apparently, the delivery person took pictures, spoke with the manager at the store and they both decided they wouldn't unhook the old washer because they didn't want to "ruin my home with a possible leak." So, according to the store, the only viable resolution was, they refunded my mother and I have two washers in my basement. I either have to pay them $80 or take care of it myself. I would rather pay someone else to take care of it rather that let those scammers back in my home. This is what they didn't want to ruin with a "possible leak". A concrete floor right next to a drain. Then I had to call back because I didn't receive the $30 hoses I had paid for. They requested that I come into the store to pick them up. Nope! They said they would refund it to my card. Let's hope. Moral of the story. Buy from them only if you don't need delivery! Their sales associates are good but the rest of their customer service sucks. I really don't like being cheated and scammed."