Sam's Club Tire & Battery

"Worst customer service, kid behind the counter can't make a work order even though the tires are bought & paid for & bare rims delivered as per phone call with Sam's Club customer service before purchasing tires."

"First time trying Sams Club for tires. Price was fair and the first 5K was great. First time in for rotation and balance, and things changed. Started hearing a loud chirping noise the next day and figured it was just coincidental. No way it could be an uneven tire from the rotation as they are so new? Took it to my regular mechanic and turns out the tire was loose and unbalanced. They didn't even secure the tire after the rotation! Think I will pass on the "free" balance and rotations and pay my mechanic to do it from now. I don't like to leave bad reviews, but this could have been dangerous for me or my family."

"Replaced all 4 tires on my daughter’s SUV. Had to take time and return to the shop, they installed one tire incorrectly, facing wrong direction. Fixed and highway test for safety. Be sure to come back and have them re-torque the lug nuts after 50 miles. Before they service, ensure your parking brakes are disengaged. They drove the vehicle with the parking brakes still engaged. Now, have to check for possible damages. They do a good job on tires, but human error always in play. So, take the steps to ask the right questions and perform post inspection. Leaders need to do quality checks, good for training personnel. Always room for improvements and prevent complacency."

"Lots of corporate rules, so they’re very finicky about what they will or won’t sell or installed. Sometimes has decent prices. Every set of tires I’ve bought, I’ve had to go back to get re-balanced."

"If i could I’d give 0 stars they did my tires over 3 months ago i went Home with a flat tire then they made me wait in line for 40 mins just to take my car again for 3 hours the same day and then they still didn’t fix the issue my tire light keeps coming on and my tire keeps going flat we argued with the manager when they tried to charge us for the repair thanks to you guys for doing a horrible job. Never come here again"