Windsor House at Liberty 1355 Churchill Hubbard Road, Youngstown, OH 44505

"If I could give it a negative or zero I would. AWFUL.AWFUL.AWFUL. My mom was sent there after falling and breaking her tailbone. She was suppose to be there for rehab and was in a room with someone who had been there 3 years, don’t think that’s rehab. After the hospital transferred her there I arrived about 15 minutes later. My mom is 100 years old, and very with it, but her hearing is awful and her hearing aides were in for repair. My sister and I waited 3 hours for someone to come and assess her, never came. We knew that she would never be able to hear the questions being asked. It was 5P.M. By now and dinner was being served, sill no one. A nurse was passing meds and came in her room, talked to the roommate and left, never even acknowledged us. We packed up my mom’s belongings, put her in her wheelchair, and left. We walked past a dining room and nurses station and not one person noticed us! REALLY!! On our way home we received a call from the administrator, I believe. One of the secretaries saw us leave. I explained to her why and she said her nurse said she had assessed my mom around 2:15, I was sitting there and no one came in to talk to us. Not one person came in to introduce themselves, ask about dinner, or even acknowledge that my mom was a new patient. My sister and I would not have felt comfortable leaving my mom there by herself. If this was the treatment she was getting while family was there can’t imagine what would happen if she was there alone. We left and went to Canfield Windsor, had a great experience there."

"Why is it that people dont like nursing homes? I believe that there should always be nice nurses not tough ones . It takes alot of patience for that job . And when your loved one is in there they just want to be treated with respect . Have a nice day !!"

"My brother was admitted here after a horrible experience at a previous facility. The nursing staff was excellent along with the therapist, dietitian, etc. The staff is personable and I feel that they truly care about his well-being. I have to give a personal “thank you” to Ramona York for not only following up but the empathy she showed to me and my family during this experience."

"The Morley family sends a big THANK YOU to Anna and her team at Liberty Health Care Center!! Mom came in with a hip fracture and at age 95, it was going to be a slow road to recovery. The TLC was just incredible. The nursing team was terrific. Agata, mom’s nursing assistant was just like family to us! The nurses, too many to name, kept a close eye on mom’s recovery. Always calling with updates. Her meals were great and the activities were just what she wanted to do! Ramone’s rehab team is beyond rock stars! Jim, Carl, Bill, everybody. They knew just how to push mom at the right time. Thank you all for taking such great care of mom!!"

"I just want to start by saying thank you to all the staff at Windsor House. I know the aides are a little overwhelmed but I would like them to show just a little more compassion towards some residents . All but two aides have been FANTASTIC As for the housekeeping Maria is the best she is always there to help me when I need her she is even sure to come check on me every day . I've been feeling down and she always find a way to make laugh. And she does an amazing job keeping my room clean she leaves my room spotless and smiling fresh she even opens my shades so can look outside thank you Maria ."