AAA Youngstown Insurance and Member Services 1275 Boardman-Canfield Road, Youngstown, OH 44512

"I want to give a shout out to the manager Jack and his assistant Allison for helping get our ugly flights to Iceland changed from making multiple connections to making only one. The original travel agent we were working with named Darlene did absolutely nothing to change the flights. She knew they needed changing 5 months before the trip but insisted on waiting until the last minute because her "35 years of experience" as a travel agent said she could. Because of her feet-dragging we ALMOST had to make multiple connections with short (40 minute) lay overs to get to our final destination...all with a person in a wheel chair. Finally because of Jack and Allison's hard work, the flights were finally changed days before the trip. Moral of the story...if you plan on using AAA for travel, stay away from Darlene."

"Stopped here to get a new IDP for a last minute trip to Japan. I didn't have an appointment, but was in and out in 15 minutes, even had them take the photos. Clean office, very pleasant and professional staff, right on Rt 224 between Canfield and Boardman on south side."

"gave a 1 star review because 0 wasnt an option. This company is a fraud. Employees who show up to install batteries are inept and clueless. Might as well give their employees small cars and clown shoes. At least it would be honest advertisement."

"I called triple A today at 230p and am still sitting on the side of the road waiting for a tow truck. I have AAA plus membership and 3 1/2 hours to wait for a tow is unacceptable. I also have a 5 yr old child with me. This is the worst service and I will be calling the BBB on monday. They need to do better."

"If you prefer to pay for absolutely poor service or no service at all then this is the place to be! The very last time I called for help I was 40 mins away from home with a flat tire. I waited 5 hours total and called multiple times and put in more than one request. Long story short I was left alone in the cold freezing weather by myself for 5 hours. The tow truck driver marked my service as complete but never showed up to help. So out of the last two times I had car problems and needed assistance I had to wait a total of 8 hours and they only came to help me 1 out of 2 times. So if your looking for no help at all or inconsistent or inconsiderate tow truck drivers than then this is the place to be!!!"