Penn Highlands Elk 763 Johnsonburg Road, Saint Marys, PA 15857

"horrible. went into the er at 4am on a sunday, so there were minimal amount of patients there, IF ANY. a family member had a horribly swollen mouth, and we waited in there for 2 whole hours. ended up leaving cuz family member was sick of sitting in there in pain with no help. staff/nurses didnt come n check on us, nothin. worst experience of my life, and 2 hours of my life i wont get back cuz some goofies cant do their job. i prolly couldve started a family by the time the doctor showed up. lame a** hospital"

"My son woke me up on 10/18 with severe ear pain. Took him to PHE and was immediately brought in by a nurse named Lexi. She immediately knew something wasn't right. I am so grateful to Liz, Dr. Cauvel and the entire staff that morning because they soon found that he had sepsis. We were transported via ambulance to CHP and the staff in Pittsburgh said that PHE did a fantastic job diagnosing and initially treating him with the necessary life saving antibiotics. He is alive and well because of this staff!!"

"Would not recommend going for treatment here. Doctor Singh is completely dismissive of your symptoms and chooses to allow illnesses to progress due to self righteousness. The doctors here will treat you with less decency and humanity than any treatment center I've been before. They choose to let you suffer rather than get involved. They will try to push unrelated drugs onto you with no explanation and allow no alternative. I urge you, if it isn't an absolute emergency and you can't get to another hospital DO NOT GO HERE"

"Had my son brought in by ambulance due to a low temp and not responding well. Nurse came in and listened to him, scanned his head for a temp but the doctor never touched him. He popped in, asked why he was there, I explained and he ordered motrin/Zofran. I simply asked the nurse what the medications were for, as his temp was LOW and he had no vomiting... the nurse couldn't tell me so she had to go back and ask. Upon the doctor returning I felt my family had come on a little strong with the statements, "someone is missing something with him..." Dr. Smith must have taken this personally because he then became dismissive. My husband was clearly just upset and instead of Dr. Smith trying to just simply explain things in a calm manner he got into my husbands face. My husband asked him to please back up and in which case the doctor got closer. Arrogance took over that doctor. His ability to relate to clients and their current mental status is a zero. I understand the frustration doctors face when family blames emergency medicine for things PCP's don't catch or maybe what they don't do... I get that. But when you don't explain anything, don't touch the patient and then become combative, that's a problem."