Fertility Centers of Illinois
900 North Kingsbury Street, Chicago, Illinois 60610
About the Fertility Centers of Illinois
Fertility Centers of Illinois stands as a beacon of hope and excellence in the field of reproductive medicine. Conveniently located at 900 N Kingsbury St, Suite RW6, Chicago, IL, this esteemed clinic has been dedicated to helping individuals and couples grow their families for over 35 years. With a remarkable track record of welcoming more than 42,000 babies into the world, the center continues to make dreams of parenthood a reality every day.
As leaders in fertility treatment, Fertility Centers of Illinois offers a comprehensive range of services supported by a team of 11 highly experienced physicians. Each year, they assist thousands of patients, providing personalized care and leveraging the most advanced reproductive technologies available. Their Centers of Excellence Program is a testament to their commitment to excellence, focusing on various reproductive specialties to ensure every patient receives the best possible care.
Understanding the emotional journey that accompanies fertility treatments, the center also provides extensive counseling and support services. This holistic approach ensures that patients receive not only the best medical care but also the emotional support necessary during their journey.
At Fertility Centers of Illinois, patients have access to one of the nation's most experienced teams of fertility specialists, who are always at the cutting edge of the latest advances and techniques in reproductive medicine. The clinic's dedication to careful evaluation and the use of advanced technologies enables them to provide patients with the critical information needed to make informed decisions about their fertility treatment options.
Whether you are just beginning your fertility journey or seeking advanced reproductive solutions, Fertility Centers of Illinois offers the expertise, compassion, and innovative care you need to achieve your family-building goals.
Photos of Fertility Centers of Illinois
900 N Kingsbury St Suite RW6, Chicago, IL 60610, United States
Opening hours of Fertility Centers of Illinois
Monday:
06:30 - 16:00
Tuesday:
06:30 - 16:00
Wednesday:
06:30 - 16:00
Thursday:
06:30 - 16:00
Friday:
06:30 - 16:00
Saturday:
Closed
Sunday:
Closed
Reviews of Fertility Centers of Illinois
"Dr. Hirshfeld and her team are outstanding in the field of IVF, known for her thorough and detailed approach. Her commitment to comprehensive testing and personalized IVF plans ensures every possible avenue is explored. Her willingness to adapt protocols based on individual needs sets her apart. Her unwavering support and encouragement were crucial throughout our journey. Switching to her clinic was a transformative decision, and I am ecstatic with the results. Thanks to Dr. Hirshfeld and her exceptional team, I now have three beautiful children. I highly recommend her to anyone seeking meticulous, compassionate, and effective IVF care."
"I had an overall positive experience freezing my eggs several years ago. I recently reengaged w/ them to create embryos. My partner and I ultimately decided to use the CCRM lab in Colorado for the process and both the doctor I consulted about my prognosis at FCI and the nursing team I communicated with a little less than a month ago assured me that they could support me in the monitoring to use my now embryos. When scheduling a time sensitive appointment (in line w/ the nursing team's instructions), I was abruptly told they could no longer support me as apparently they are now in some feud with CCRM who has expanded into some facilities in the Chicago suburbs. I find this treatment outrageous given the fact I've spent 10's of thousands of dollars as a former patient. I also frankly don't understand the business decision as my insurance is amazing now I will be going elsewhere for this service. It's unfortunate that for a service so personal and lucrative as this they can't provide better care to their former patients."
"This may be long and it's taken me a long time to put a review but I think it's important. I have never written a bad review ever and it's taken 3 years for me to process this. I would highly NOT recommend solely based on their billing department. I'm not sure how they allow that department to determine so much in their office but they do. I want to first say, the nurse staff is amazing. I also thought Dr. Hirshfield was great too until she basically tossed us aside because of one person in their billing department. I will forever be greatful to FCI for my 3 year old daughter and their opportunity to be a part of a research study. Now for the negative.... we did the whole process and we got to the point of my husband providing a sperm sample to have frozen in case we needed it for ICSI. We paid to freeze the sperm.. at no point or even in the paperwork did we see that we needed to sign anything to destroy the sperm if we were not going to use it. We ended up not needing it and after our transfer we told the nurses we did not want the sperm. We were told that's fine. Fast forward a year... a bill came for freezing. I called and told them we did not want to pay or keep the sperm. I was told okay .. I might get a new bill but to ignore it. I did. However, we continued to get past due bills and I called several times to inform them we did not want the sperm. Each time I was told okay.. not once told to sign to discard. Fast forward to trying for baby #2. Got the apt with doctor and all good. Then told I needed to contact billing.. so I did. I was told I needed to sign to destroy the sperm.. so my husband did that. Mind you we had been paying 2 years for embryo storage at this point. The sperm was never listed in our portal and my husband was never reqired to set up a portal for this. (Which we were told was a mistake on their end and should have been done. It never appeared along side our embryo storage portal either.) Then we were told we owed $1200. I told them absolutely not. I was then told they didnt have records of my calls previously and I was forwarded to their manager Sue. She is terrible!!! She was mean and rude. She kept saying she knew me and we met but that was a lie. I had 1 email from her. I cried several times on the phone and I kept explaining the situation. Their whole thing was that there was no record of calls... so I went to my phone records and found them all. They still did not care. To say my husband was upset was an understatement. Sue will push and push and say nasty things. She basically told him that we should be greatful they paid for our cycle. He told her he was going to leave a bad review on all platforms. He had also said that what they were doing was BS. They settled with $650 and once we paid they said we couldn't be customers. She said my husband was rude and threatened her. I told her that was a lie... he said he would leave a review. So I told her at that point we really should seperate because it was sad that they would treat customers that way. If she can't handle customers being even the smallest bit upset especially with very sensitive situations then she is in the wrong business. The fact that Dr. Hirshfield went along with her instead of reaching out is also sad. We had zero issues complaints from staff or anything through 2 IVF cycles. Not to mention that both of our nurses that we were really close with left within the 2 years we had been talking with the staff. In all, we ended up transferring our embryos and having such an amazing experience elsewhere. Very sad how they treat patients so just be aware."
"I'm writing this review to share my positive experience at FCI with Venus. From the moment she called my name until I left the clinic, it was a wonderful experience. She brought in positive vibes, took away my anxiety, and offered nothing but encouraging words and energy. I have read many reviews that other patients felt like numbers. Well, today I did not feel like a number thanks to Venus. I felt like my support gained a member for my journey to motherhood."
"I have only positive and wonderful things to say about my experience as a patient of FCI River North. Does it take maybe a little bit of patience with dealing with the financial department and financial counselors, yes...but once I did get a hold of my counselor, he was very helpful and informative. The phlebotomy staff is top notch!!! Every single one of you ladies is amazing. Lastly, thank you to everyone who works the front reception area, you have been nothing but accommodating and kind and have made what could be a very stressful and emotional experience, so much easier and pleasant. Thank you ladies!"
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