Counto Vidya J MD

"I disagree with the other review. I have spoke with the staff a lot and they are laid back and funny when you get to know them. As for the dr. I’ve been going here for a couple of years and the thing is when there is something going on she would rather send you somewhere else where other specialists have no clue either. As for my wife and I she seems to send us to other drs in Salem hospital and one in particular is a surgeon and not a gastroenterologist which we needed to see. A complete waste of time and money. Once those drs could not figure out the issue dr counto just said she did all she could do and gives up on our symptoms. Talk about bedside manners. We are through with her but unfortunately we will miss the staff."

"The dr herself is great, I really like her and I think she’s very thorough… but her staff has no manners at all!! The woman who answers the phone is incredibly rude and gives only one word answers, and puts you on hold without any explanation… just says rudely ‘hold on.’ When I tried to get her name from someone else so that I could call Salem hospital to put in a complaint, they refused to even give me the women’s name. Overall no kind of bedside manner or care for the patients."

"Dr. Counto is amazing and truly cares about her patients. She is kind, compassionate and always takes the time to care. The staff is truly amazing. The best compassionate care from the entire staff and doctor."

"She doesn’t seem to care about the patient! She doesn’t like to touch patients and this was before COVID-19. She acts like it, but it’s just a motion. She doesn’t think there is a white coat syndrome that makes nervous patient’s blood pressure higher. If she sees an opportunity to make money she will ask you to come in every week to charge insurance office visits without correcting the problem! Then there is a more serious problem that occurs with the patient!"