Phoenix Physical Therapy

"My first time experience with Phoenix physical therapy was good the receptionist upfront were nice and the therapist David he was very nice he massaged my arm and my neck and I'm feeling very much better I would recommend this for anyone"

"David Heck leads a stellar and compassionate staff of physical therapy professionals who develop, cultivate and ensure successful therapy goals which are individually tailored for success. This staff is vigilant monitoring individual exercises assuring safety and correct implementation. I feel that I was able to greatly benefit by achieving symptom control, enhanced strength and performance. Kudos also to the support staff for always accommodating individualized scheduling. I want to personally commend David, Jim, Bobby Jo, Karen and the assistant staff. I also had the opportunity to observe the lymphedema staff who treat their patients with a lot of respect. I love the equipment I was able use which was a pivotal adjunct in my therapy success. I am a retired Air Force Nurse. I believe satisfaction surveys play an important role in staff morale and achieving a positive working environment. David Heck has the leadership by example skills that inspire a positive working environment."

"I would like to comment on how clean your Cornersburg office is and the staff’s customer service is second to none. I love them all so friendly and very caring my Lymphedema/Lipadema therapist are wonderful! I would love to thank you so very, very much for providing me with assistance to pay for these services so I can continue my treatment. I was heartbroken when I found out it was 40.00 a visit (I come 4x’s a week) because I knew I couldn’t pay and again your office staff helped me to ask for financial assistance! I am praying when my Lymphedema treatment is over maybe Phoenix could help me to strengthen my left leg I that shattered my femur in. Phoenix is absolutely hands down the best Physical therapy I have had and it is ALL your staff that is so warm and understanding! May God bless all of you!! Thank you again, Paula"

"Phoenix is a wonderful place for anyone in need of physical therapy or other related services. Dave Heck and the skilled and experienced staff have treated my mother, Alice, with the best of care, patience and kindness and made a huge impact on her recovery from severe sciatica. She is getting back to not only her normal routine at home but also the things she enjoys in life with virtually no pain. She is feeling much stronger and confident and looks forward to her PT sessions. Our family is very appreciative and happy."

"I went to Phoenix after an injury from playing rugby. Over the course of roughly 2 months in physical therapy, it was rare if I ever saw the same PTA twice. It became a running joke that I saw someone new every time somehow. I even was handed off for care to the employee who does the laundry. There was NO continuity of care. I ended up tweaking my injury while in their care. This isn't to say there aren't great employees and wonderful staff at this facility but with the inconsistency in my care, I didn't work with them often. For return to sport treatment, I left and returned to another physical therapist after she returned from maternity leave. It is a night and day difference between the care and consideration I received elsewhere. So, move forward with caution at Phoenix and be sure to speak up for yourself if you feel like your treatment isn't going well. Edited to add: after posting this initial review, I did receive a call from the Physical Therapist at Phoenix apologizing for the care I received as it wasn't their best care. This was a little surprising but nice. I do want to clarify again that there are really great individuals at this location including this individual, their lead Physical Therapist I just hope future patients have proper continuity of care."