Shady Grove Fertility in Rockville, MD

"Great staff, Effie is a great and attentive nurse, responds to emails and call backs. Nicole (medical assistant) is great, I didn't feel the needle. Erin (sonographer) is professional and made me feel at ease during the appointment."

"Had an amazing experience this morning with Nicole who drew my blood- im a difficult stick and she got it in one shot so easily. So impressed with her skill and she was so kind too. This clinic has been great throughout my entire process !"

"I had the pleasure of interacting with Maddy at the front desk during my visits, and I must say, Maddy was absolutely awesome! Maddy’s professionalism and warmth made a significant difference in my experience. Maddy’s attentiveness and kindness did not go unnoticed, and it greatly contributed to the positive atmosphere of the clinic. Thank you, Maddy, for making my journey at Shady Grove Fertility that much easier and more pleasant. Highly recommend!"

"I have been so amazed with everyone on Shady Grove’s team. Maddy was so nice and welcoming when we arrived. Catie walked me through every step of my HSG and made it a fun and informative procedure. Alexis took lots of time to talk with me and coordinate my next visit. I wish every doctor had this level of care. Thank you to the entire team!"

"The doctor and nurses are good but the financial support team for insurance claims and billing is not acceptable. Our treatment plans have been delayed multiple times due to the authorization process was not proceed in a timely manner. Communication is not transparent and direct between their own teams. You will need to push and make sure the authorization process go through on your own, otherwise you may receive a last minute notice right before the treatment plan starts. Wish they will care about patients' needs and time more."