American Red Cross Blood Donation Center

"I’ve given 2+ gallons of blood and have never had such a terrible experience! When I arrived no one seemed to notice I had walked in. When Jasper finally came out to greet me he acted like I was an inconvenience. While taking my information he kept making comments, I’m not sure if he was trying to be funny or what but he came off very rude and unprofessional. Also, I have never been asked my social security number in all the times I have donated. Upon me sitting on the donation table, I requested to be supine because that’s what I prefer. He said sit up for now and I’ll lay you down later, again odd but okay. While I waited for him to gather the bag and all the supplies he kept making comments about the news, I’m all for sharing beliefs but there’s a time and place for that. Jasper then proceeded to make 5 marks on my arm before sticking me. When he stuck my arm he missed the vein. The second after he stuck me he said, “oh you’re bleeding slow, I don’t think it will work”. I asked what I could do to help the blood flow, he said nothing. A couple minutes later he told me he was going to pull the needle out because I was bleeding too slow. I again asked if there was anything to be done so I could continue with my donation, again nothing suggested. He placed the cotton on my arm and stated that it wouldn’t have blood on it because I had clotted already. I held my arm while he went to get the bandage, when I removed the cotton my arm was bleeding fairly well. After the bandage was on he told me I had to wait for an ice pack, when I declined, he snapped that it was protocol and to hang tight. When he came back I requested that the ice pack not be placed in between my bandage and the red wrapping, which he declined and proceeded to wrap the ice pack to my arm anyways. Maybe this is standard procedure in Columbus but I can tell you it isn’t in Southern Ohio. Very disappointed with the Red Cross, this location and Jasper!"

"The staff here are always friendly and accommodating (ask for Sarah)Everything is communicated well and they run very smoothly."

"I have donated whole blood and platelets at Carriage Place several times. I have never waited more than a few minutes to be seen. The staff is very professional. They were especially kind to me during my platelet donation. I was freezing, so they gave me 6 heated blankets to make me more comfortable."

"Clean, efficient & informative! There’s no comfortable way to give blood, but the folks here do their absolute best - especially Kendra. This was my first time giving blood & I urge all my neighbors to get out & help out!"