The Arthur G. James Cancer Hospital and Richard J. Solove Research Institute 460 West 10th Avenue, Columbus, OH 43210

"People PLEASE read before sending your loved one here. First off, OSU and the James must be scrapping low reviews somehow. There is no way they have a nearly 5 star rating with all the low reviews. Notice one thing. All the bad reviews have the SAME complaints!! Meaning nothing is getting fixed. The nurses 100% neglect your loved ones. My fathers IV started beeping and he had no energy to press the call button. For hours the machine was beeping. It can be heard on the whole floor. Nobody came to check. Countless stories of neglect. If you need cancer treatment this place is the worst. You are just a file for these doctors who think they know you better than you know your body and symptoms. Loved ones go in and end up WORSE here than when they entered. Read the reviews. They just mask everything with pain killers until the cancer eats you alive. There is 0 accountability because in Columbus ohio state is infallible. Please please be careful going to the James. Whoever is in charge needs to be fired."

"I wouldn't take a fly here! The lack of care and compassion is beyond comprehension! Nurses have FOUR patients each, yet patients go hours begging for pain meds! You'll be lucky to see your nurse a few times in 12 hours. Aides....ya right! Our best friend has been a week without a shower!! Been in bed almost the entire time. Why isn't physical therapy trying to walk him? Days without nutrition in a peg tube? Maybe that nurse should go days without any nutrition! Patient has a bleed, yet all we are doing is just giving pint after pint of blood without actually trying to find the cause! There was never a game plan from the team, docs and nurses don't communicate. No one knows any answers...well at least that they will share. This hospital should be ashamed!! Maybe send every single employee to Cleveland Clinic for training on how to care for patients!! I pray no one else has to go through this from the single worst hospital I've ever stepped foot in!!"

"The James center is truly an amazing facility. Everyone I have encountered has been so genuinely nice and supportive from the greeters, to the check in, nurses and doctors. They really listen to you and what is going on. I didn’t feel treated like just another number. Their knowledge is extraordinary."

"The rooms are clean, spacious, and have amazing views of Columbus. Food is great. Doctors and nurses seem to care but are in and out of your room quickly numerous times a day. The staff is friendly. Actually, everyone you come in contact with is friendly. Riding in the elevator everyone talks to each other and says "have a nice day" when exiting. Also, they validate parking so it costs $3 for many hours in the parking garage (not sure exactly how long.... At least 4 hours maybe longer). It's about a 5 minute walk from the parking garage."