Alder Health Services

"Used to get care here and it was great, however, they never answer their phone. It had been like this for months now. Can’t make appointments, can’t get medical records, anything. It has been a consistent issue and I am finding another primacy care provider at this point. It’s too difficult to get care here."

"Hello I usually never do reviews for any company of facility . But the experience with this medical office was very unpleasant starting for the staff in reception the blond hair lady unfortunately didn’t catch her name don’t seen to be very good with customers . To get an appointment I even have to show up at the office because they never available on the phone always put you on a Q . My doctor stopped working there I didn’t even get a notice at all . I was a patient here since 2020 and I really don’t have anything good to say about this facility unfortunately. Sorry I had to do this survey but I really didn’t like the service. I been sick for several days and trying to get an appointment was a hustle. And didn’t even get check"

"The care here has really gone down hill. No behavior health department, only a couple of providers, and none of them work on Mondays! It takes weeks to get a prescription pre-authorization and you can never get a hold of anyone when you call. Even if you leave a message they don't call back!"

"I've reached out to Alder Health Services more than once but no one from the office even bothered to return my phone call. Either they're too busy, short staffed or not accepting new patients at the moment. I got a referral from my doctor but all this was bad timing. I'll check someplace else to get the help that I need."

"I had some trouble getting through my first couple months, they're super busy! But once I got in contact with Julie, things have been great. I absolutely adore Becky as my doctor so much so that I made her my primary care provider after my PCP of 18 years retired. I would absolutely recommend anyone in the LGBTQ± community to Becky. She really knows how to make you feel comfortable and like an old friend."