Salmon River Stages

"Avoid if you can. Seriously! They did everything they could to not deliver my item or help with solutions. Fully lied to me multiple times. Bullied and belittled me on the phone. Threatened huge additional fees on top of the large amount I already paid for delivery to my house. seriously, avoid this company it’s really bad!"

"UPS doesn't deliver heavy freight packages to my area, so they partner with Salmon River who agrees to deliver it. Salmon River then calls you saying they don't service your area and you need to drive (25 miles in my case) to meet their driver to pick up the package. I told them I don't have the capability to haul the large package and they needed to deliver to my house like they're supposed to. But they said with fuel prices they can't afford it, so I would either have to wait for other packages going to my area which could take months, or they will ship it back to the sender. Don't do business with them if you can help it. But sadly if you order something by UPS, you may not get a choice."

"I never leave reviews and like to give people the benefit of the doubt, but these people treated me so poorly that I would feel guilty to not warn others away. I Ordered a riding mower from mowers direct and payed extra for a lift gate service because it was coming to a residential location where I obviously do not have a receiving dock nor do I have heavy equipment to assist with offloading (if I did, I would go pick up my own mower instead of having one shipped). The driver called and told me that a lift gate “would not Cut it” and that most people are nice and are willing to help drivers unload oversized items. I reminded him that I paid extra because I don’t have capacity to help him (aside from what I can do with my hands). He said i was putting HIM in a bad position. I asked what he thought I should have expected to have to do to get my shipment. He told me his boss would call me. After an hour of waiting, I called the SRSI office and spoke with a rep who seemed ok at first. I explained the situation and she began getting very snappy and rude. She tried to twist it as if it was my fault to expect the mower could be delivered in the first place. She told me I was making no sense and she was done talking to me. I asked to speak with her supervisor. Turns out she is an OWNER!! She put me on “hold” during which I could clearly hear her and her colleagues insulting and laughing at me. The next rep (Jason) was even worse than she was. Go here if you want to be belittled and insulted."

"My experience with Salmon River Stages was so horrendous that I simply MUST leave a review to warn you all to STAY AWAY. Not only was my delivery severely damaged, but Salmon River Stages left it five feet from the busy road I live on and refused to bring it down my driveway. My package weighs over 1,000 lbs. How am I supposed to get it to my house on my own? The driver was rude, unkind and unwilling to help. When I called to talk to the manager, she said I could pay $150 to have it redelivered or that I would just have to accept the pallet. I’ve spent the afternoon bawling my eyes out because of the way I was treated and the giant problem I now have on my hands—- 1,000 pounds of broken product in the middle of my driveway. DO NOT USE SALMON RIVER STAGES!!!"