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Trailer Rental at U-Haul
5700 Boundary Avenue, Anchorage, Alaska, United States
About the Trailer Rental at U-Haul
Trailer Rental at U-Haul is a versatile institution located at 5700 Boundary Avenue in Anchorage, Alaska. Offering a range of services including car repair, moving solutions, storage options, and a convenient store, U-Haul is your one-stop shop for all your transportation and storage needs. Whether you're looking to rent a trailer for a weekend getaway or need assistance with moving your belongings, U-Haul has you covered with their reliable and affordable services. Visit us today and experience the convenience and quality that U-Haul has to offer.
Photos of Trailer Rental at U-Haul
5700 Boundary Ave, Anchorage, AK 99504, United States
Opening hours of Trailer Rental at U-Haul
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 20:00
Saturday:
07:00 - 19:00
Sunday:
09:00 - 17:00
Reviews of Trailer Rental at U-Haul
"I have been with Uhaul for years yet when Diana came to supervisor my location she started charging my account before it was due. I asked her to not touch my account and if my account was charged again that I would remove my cards from my file. She then told me that if a card was on file that she was allowed to make payments. When I spoke to her supervisor during the time he stated that that was not allowed and attempted to make it right by giving me a month free on two of my units. I was then locked out of the location by Diana for the entire free month, while my account were in good standing. So I reported it again and was assaulted and followed on the premises by Diana. Diana was spoken to again by her acting supervisor during that time, and every since she has refused to communicate with me. When her employees maked mistakes charging my account and need her assistance to correct the issues she refused to assist. When there were problems with my card to access my three units and the employee that I was communicating with was new on the job, she again refused to assist. I was forced to wait long periods of time just to get in touch with other employees that I was familiar with to gain access to my units. Aimee used to be one of the people that I would communicate with over the years that I have been with UHaul, however one day I came to the location and overheard Diana telling Aimee her rendition of what I had reported about her and how she refuses to communicate with me and doesn't like me. Now every since that day, Aimee has had an attitude with me and has also refused to assist me, but she and I have had no problems until now due to one bad apple (Diana). Now UHaul has two bad apples (Diana and Aimee). This bad behavior report isn't just coming from me but several of Uhaul employee that are currently employed there and a about four others that are no longer employed. I used to know Uhaul to be a great company, yet now that they have been employing people like this Uhaul can't be trusted. So long story short, I'm being asked to vacate my three units because UHaul refuses to deal with troublesome employees that choose to not like people because of whatever reason they would like. If UHaul would like to improve they she let go Diana and Aimee. And Connie should be terminated as well because she has been attaching false notes on my account saying that she has been speaking with me, the last time I tried to speak with her was when she was about to go on a medical leave (maternity leave) but when I called her she was driving and the call was dropped right away and we didn't get to talk. She is a liar and in my eyes she shouldn't be employed by Uhaul either. UHaul has now become UHell!"
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