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Dollar Car Rental
4940 West International Airport Road, Anchorage, Alaska, United States
About the Dollar Car Rental
Dollar Car Rental in Anchorage, Alaska offers convenient and affordable car rental services for travelers looking to explore the beautiful state of Alaska. Located at 4940 West International Airport Road, Dollar Car Rental provides a wide range of vehicles to suit your needs, whether you're looking for a compact car for city driving or a spacious SUV for outdoor adventures. With competitive rates and excellent customer service, Dollar Car Rental is the perfect choice for your next trip to Alaska.
Photos of Dollar Car Rental
4940 W International Airport Rd, Anchorage, AK 99502, United States
Opening hours of Dollar Car Rental
Monday:
06:00 - 01:30
Tuesday:
06:00 - 01:30
Wednesday:
06:00 - 01:30
Thursday:
06:00 - 01:30
Friday:
06:00 - 01:30
Saturday:
06:00 - 01:30
Sunday:
06:00 - 01:30
Reviews of Dollar Car Rental
"The agent at the counter was very nice, professional, and quick. I loved the new Kia Carnival. The agent at drop off was also ready when I arrived, was kind, and prompt. I love renting a clean vehicle that has absolutely zero smell of smoke."
"These people are awful. Like many of the ratings if I could go negative stars I would. I booked through a third party website and when I get there they ask what insurance I wanted on it so I told them I wanted the lowest grade insurance they had like I had said in the booking. So turns out I paid for the insurance through the third party already and these guys went ahead and charged me for insurance through them to. I wondered why it was so much more but they said there was a security deposit that will be refunded when we get back. Now I'm trying to get it worked out and nobody will give me answers or return my calls, and now they won't even answer when I call. They're basically scammers and know exactly how to get away with it so book at your own risk."
"If I could give negative I would! Dropped car off, no problem, however, 6 months later get an email from company claims department telling me I owe over $160 for "damages". I asked multiple times when I turned in my keys if I could expect any kind of bill and was told "no". Liars and cheats! No way to run a business and take advantage of people. I would advise against using this company if at all possible."
"DO NOT RENT HERE. THEY ARE UNTRUSTWORTHY AND WILL CHARGE YOU MORE THAN WHAT YOU ASKED FOR. Booked a rental online for a total of around $450, when we went to pick up the agent got everything ready and had us sign on the pad, without seeing anything on paper so we assumed we were signing for exactly what we booked online. When we mentioned the cost we were signing for was way over what we booked he said the extra money was just the deposit that we would be refunded for. We later found out we were charged an additional $300 in insurance that we never asked for, nor wanted. Once we realized this an hour after picking up the car, we called the desk who told us only a manager can help. We attempted calling the manager with no answers. Left voicemails with no call backs. We're looking into legal action for this. One person at the counter had been helpful and told us there is audio and video recordings which we hope is true to gather for our case."
"CREDIT PULLS SURPRISE $500 REQUIRED DEPOSIT 1 star gives this company way more credit than they deserve. When I arrived in anchorage, I was told that I could not take my reservation until they deducted a $500 deposit on top of my $100+ rental charge. What a great way to start a vacation! Having $500 of money used for food and activities gone before I left the airport. They then requested my social security number and told me they would not allow me to take the rental without doing a credit pull. WHAT KIND OF RENTAL COMPANY DOES CREDIT CHECKS. I AM NOT PURCHASING THIS VEHICLE. They then requested outrageous amounts of documentation from my insurance company before they’d let me get the keys. Never in my life have I been required to place a $500 deposit, a credit pull, and outrageous amounts of paperwork. THEN (Yes, the list goes on) I was told “we have the same model with snow tires, would you like that one instead?” Obviously being in Alaska in February I said sure. Then before I left I asked if the snow tires had added cost and they said it was about $20 a day. They were about to send me on my way without Informing me of the added cost. I took the model without the snow tires. No employees completed the walk around the vehicle with me, which was also strange to me. I cannot express enough how poorly this company treats its customers, and would highly highly recommend you do not use their services. The most unbelievable experience I have ever had in renting a vehicle."
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