![Guide.in.ua Guide.in.ua](https://guide.in.ua/assets/images/guide300.webp)
Tudor Auto & Truck Repair
411 West Tudor Road, Anchorage, Alaska, United States
About the Tudor Auto & Truck Repair
Tudor Auto & Truck Repair is a reputable car repair institution located at 411 West Tudor Road in Anchorage, Alaska. With years of experience in the industry, our skilled technicians provide top-notch service for all makes and models of cars and trucks. From routine maintenance to complex repairs, we are dedicated to keeping your vehicle running smoothly and safely on the road. Visit us today and experience our professional and reliable auto repair services.
Photos of Tudor Auto & Truck Repair
411 W Tudor Rd, Anchorage, AK 99503, United States
Opening hours of Tudor Auto & Truck Repair
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Tudor Auto & Truck Repair
"Horrible experience. I needed brake work done. I booked an appointment through their website and received a confirmation email and text message. When I arrived, however, they had no record of my appointment. They said they could fit me in though, and had my vehicle info on file from when my wife had previously used them. They confirmed my phone number and said they would call. I also needed my vehicle back by the next day, and they reassured me that would not be a problem. By the end of the day, after receiving no word from them, I finally called. They stated that they had tried calling me and left a message to get approval for the work. In fact, they had not called me at all (despite confirming my phone number in the morning). They actually tried calling my wife's number, but had not reached her because they had entered an incorrect number for her. At no point had I given them her number or indicated that they should contact her instead of me. Ultimately- no work was done on my vehicle because it was too late in the day for them to complete it. When I picked my vehicle up they even had it under my wife's name (again, I dropped off the vehicle and gave my phone number...). I rented a car for the day to allow for getting this work done, which was a complete waste of time and money. Overall a terrible customer service experience. Attention to detail was severely lacking."
"Tl;dr - bad experience swapping winter tires and scratched wheels. I went in to have my winter tires swapped for my summer tires and encountered multiple issues when I received my car. The tire pressures were varied between the tires by 7PSI, they had swapped/mismatched my valve caps with one tire missing its cap entirely, the exterior of my tires were chalked, and my steering wheel was completely covered with grime. I went back to notify them of my experience and get an additional valve cover and they brushed me off. I was content to let this go and simply not patronize their store again until this fall while swapping my tires back to winter at a different mechanic. Prior to changing my tires, the new mechanic brought me back to show me the scratches ringing the outside of all four of my tires from an improperly used wheel changing machine so I would know it was not caused at their shop. As my car was new and had only had the tires changed once, it occurred at Tudor Auto. I called Tudor to let them know and follow up on my initial experience and they informed me that “no one remembered scratching my tires” and “I should have come back right away” despite explaining that I was only just made aware of the scratches now. They did not offer any sort of recompense nor apology in this interaction either. All in all, a disappointing, unprofessional experience and a waste of time."
"My car has a tendency to act up right before or during a long road trip. It unfortunately decided to do it on a holiday weekend right before a 3,000 mile journey. After calling several shops and getting a run around of maybe being able to get my car in within a few weeks, Tudor auto was able to get me in the next day and had my car up and running the day after. The staff was really nice and helpful with my stressful situation."
"Experience was awful, would never go here personally. I was referred through my apprenticeship work program; who paid a portion of my costs I did not self refer here) The First time I got my car back, my fob key no longer worked as it did prior & I found my fob key battery on my passenger floor. Sketch. They did not fix the problem to my car, it had problems with engine, it was randomly shutting off when in park, same problems were there after first repair. My work requested I bring it back to have them check again; I did, then they ran my car for 2 1/2 hours & said because it didn’t shut off in their care that they would not work on it: so no one worked on my car, they wasted the last of my gas & no one got paid that day, A completed waste of a visit. I Had to bring it back for a 3rd time as requested by my work, they ended up replacing my breaks & rotors, decent job on this repair but not the reason for going, was having engine problems as my main concern. For my break repairs they gave me a quote @ a certain price, then changed the price once I told my manager for invoice. The ‘Manager’, Angela was not cooperative, did not show proper conflict resolution and customer service was terrible & disrespectful. Main front desk totally ruined my experience here. When faced with concerns she had a “oh well attitude” when I wanted to talk to her about my experience, she did not care if I came back or not. Very stressful experience getting the prices from them they always say “price may go up or down when giving a quote”, other mechanic shops give you a final estimate including the cost of labor. Over priced in labor & honestly did not trust the mechanics with my car, each visit I retrieved it my car was unlocked every time, anyone could have gotten into my car. The fob key battery on the floor sparked my mistrust in them. Would not recommend going here it’s a waste of money, you can get friendlier service for a way affordable price with people who know what they’re doing elsewhere. If you’re looking for mechanical repairs, I would not go here try Midas or Express Lube."
"I took my vehicle to this shop to have my serpentine belt replaced and the transmission serviced I.e filter and fluid replaced. So when I went to pick it up I was told the belt didn’t need replaced and that the transmission had been serviced as requested. Well this is all a lie the belt is worn out and has over 100k miles on it. They just didn’t want to deal with it. The transmission wasn’t serviced they drained 3 qts out and replaced it. If I wouldn’t have asked I would have assumed they did it. The reason I asked is my car was leaking fluid and after looking at it you can clearly tell the pan was never off. After confronting the tech he stated that it doesn’t have a filter well it does and I even gave him the part number etc. They charged me $205 bucks to drain 3 qts and replace it when that price was for a full service. My vehicle is currently at the dealer getting taken care of correctly. So this place is dishonest and doesn’t know what they’re doing. All these reviews are bogus. Don’t use them. Look at the photo I attached of it leaking."
-
Uptown Motorbikes
2159 W 29th Ave, Anchorage, AK 99517, United States
-
Professional Automotive
210 E Potter Dr, Anchorage, AK 99518, United States
-
BMW of Anchorage Parts Center
750 E 5th Ave Suite #200, Anchorage, AK 99501, United States
-
Western Auto Marine
5165 Glacier Hwy, Juneau, AK 99801, United States
-
Alaska Tire World
6130 Petersburg St, Anchorage, AK 99507, United States
-
Batteries Plus
591 E Parks Hwy Suite 402, Wasilla, AK 99654, United States
-
Vato's Garage
1039 Muldoon Rd, Anchorage, AK 99504, United States
-
Chevrolet of Wasilla Parts Center
3700 E Parks Hwy Suite #200, Wasilla, AK 99654, United States
-
Parts Place
104 3rd Ave, Haines, AK 99827, United States
-
Klondike Electric Bicycles
398 5th Ave, Skagway, AK 99840, United States
-
Alaska Tire Service
12400 Old Glenn Hwy #5, Eagle River, AK 99577, United States
-
Qwik Lube
16439 Brooks Loop, Eagle River, AK 99577, United States
-
NAPA Auto Parts - Alaskan Auto Inc
12751 Old Glenn Hwy, Eagle River, AK 99577, United States
-
DnR Automotive
1625 E 64th Ave, Anchorage, AK 99507, United States
-
Walrath Detailing
3211 N Fishback Cir, Wasilla, AK 99623, United States
-
Alaska Tire Service
1820 W Dimond Blvd, Anchorage, AK 99515, United States
-
Dollar Car Rental
4940 W International Airport Rd, Anchorage, AK 99502, United States
-
GoNorth Alaska – Car & RV Rental | RV Service & Repair
5011 Spenard Rd bldg a, Anchorage, AK 99517, United States
List of businesses, places and services in Alaska
⭐ business help 🔍 services ☎ phones 🕒 opening times ✍️reviews 🌍 addresses, locations 📷 photos