CVS Pharmacy 2420 North Reserve Street, Missoula, MT 59808

"I'm not sure if it's because of the workers hating their jobs or what but this is the most unfriendly and unhelpful pharmacy I've ever been to. Definitely won't be back. I decided to write a review for those not sure where to go. It was convenient to be in target but not with how rude and just angry the workers are."

"My child's prescription from the urgent care was ready very quickly. The pharmacy technician was friendly and able to do an efficient checkout."

"We have used this CVS pharmacy for over ten years. The pharmacist and the technicians are top notch. They know what they are doing. The pharmacist is especially knowledgeable and always goes above and beyond in helping customers."

"Had a poor experience with one of the pharmacists, Kim. I scheduled an appointment to receive my COVID booster shot and when I arrived realized I had forgotten my vaccination card at home. I thought it wouldn’t be a problem, since I had already lost and damaged two previous cards and had them printed out at CVS. Seems like this scenario should be no different. Just printing out a card, right? Wrong. Kim, who seemed to be in charge, told me gruffly that I would have to drive home and fetch my card despite my previous experience with CVS printing new cards, and even making the bold accusation that the folks at CVS who had previously printed out my card had broken the law. She said new vaccination cards must be obtained through the health department. When I tried to tell her that CDC.gov says otherwise, she cut me off. The fact is, according to the CDC, new vaccination cards must be obtained at the original vaccination site unless the vaccination site has been shut down for some reason or other, at which point the health department will help you. This is all a big deal to me because pharmacists ought to be actively encouraging people to get vaccines and boosters, but instead Kim went out of her way to make me jump through hoops to get the shot. Pharmacists ought to know what they are talking about and shouldn’t, especially in the day and age, go about spreading false information. Because she refused to even look me up in the system to verify my vaccination record, I had to drive over 45 minutes in the snow to get my card. Truly a ridiculous experience. Kim, I truly hope you read this so that you can learn from the experience. Truly unacceptable. Two stars only because the other pharmacists tried to help me out before K butted in."