Dayspring Restoration of Missoula

"I normally don’t leave reviews, but I want to spare someone a horrible experience. Communication was difficult. I was very clear in what needed to be done. Asked me to sign off on things and then I would see it wasn’t done. Charged us for things I never asked for. We had to explain what we wanted done over and over. Broke the tile floor in the bathroom and then replaced that tile we had chosen with laminate wood planks without telling us. It was obviously material left over from another job, and they acted they they did us a favor. Left a ridiculous mess in the place that took us forever to clean up. Grout on our walls, floors, etc. Garbage, materials, and mud laying around. Honestly, it felt like I wasn’t taken seriously so I started asking my husband to do all the communication. Hire someone else."

"They were very slow at all stages of mitigation and restoration. I had to keep encouraging them to finish their job. It took 10 months to complete the repair. I would still be waiting for them to finish it, if I didn’t hire my own people to finish the job. They were just full of excuses."

"Atrocious. A few years ago we had a propane fireplace blow up, and it coated every room in the house with Greasy, black soot. They did such a piss-poor job the first time, they had to come back EIGHT more times after. To boot, they only did the living room, the kitchen, and the two adjacent rooms, and even worse, they didn't move ANY furniture. The tops and backs of the drapes were all still black, so they literally only did what was visible. The carpets were done TWICE, because the first time was done so badly that the soot was still sticking to our feet just by existing on it. They may have changed since then, but I and my family will never use their service ourselves again."

"Steven Watson was such a pleasure to work with during Paris Gibson Square Museum of Art Attic Bat Mitigation/ clean-up project. He was communicative, consistent, professional, kept a positive attitude and kept his crew working. There were multiple leads on the project in the beginning, but Steven Watson came in the last 2.5 weeks and managed the project beautifully. He was thorough, cared about what he was doing, and took great care of the historic structure. I was able to communicate and meet with him daily and he just wanted to please the museum by doing the best possible job that he could do. This was a huge project and Day Spring completed it beautifully!"

"Matt Engle went above and beyond for us! Truly a treasure at Dayspring! He was professional, communicated with us and really listened to our needs and helped with issues that weren't even in his department. Matt is 5 stars hands down. The 4 star review is simply because some of the other people we dealt with lacked in communication with us and didn't assist well in dealing with insurance. Overall we are pleased with the work that was done in our home and grateful for the help!"