Carl's Auto Air

"If you've got an older car, i would 110% recommend Carl's. I took my 95 cadillac to them a little bit ago for a new starter, and was told my motor mounts were shot, as well as the starter. they fixed the starter, and patched up the motor mounts for me and were extremely honest about the repairs needed, and didnt try to oversell me on anything. With older cars, id trust them! Thanks Carl's! now my caddy is back on the road and better than ever!"

"SKIP THIS PLACE. I took my 4runner in with some steering problems. I thought there was a power steering leak. Jim called and told me I needed to replace the steering rack, right CV axle, and the serpentine belt - so that’s what they did. I picked my car up with the airbag light on and none of the controls on my steering wheel working (cruise control, volume buttons, horn, airbag). It was determined that the clockspring within my steering wheel had been broken while they were changing out the steering rack - because they did not properly lock the steering wheel in place which caused the clock spring to spin freely and break. After confronting them about it, they denied responsibility and knowledge of it happening. I then went to two different mechanics to get other opinions and they both confirmed that the clock spring was indeed broken due to the work done at Carls Auto. I ended up paying another $550 to get the clockspring replaced at a different mechanic, as well as an alignment because they (Carls Auto) neglected to do that on my car after replacing the steering rack and cv axle. I highly do not recommend taking your car here. I wish I would have listened to other recommendations and waited until I could get my car in somewhere else. Not only did they break something on my car due to their negligence and then DENY it, but their customer service is also extremely poor and rude. I will also say that I chose to ignore their previous 1 star reviews and give Carls Auto a chance. That was a very regrettable choice. Don’t make the same mistake I did."

"Completely screwed us over on our car. After getting it back all controls on steering wheel don’t work. Telling us they will charge us to fix it even thought they were the people who caused the problem. Quoted one price then tried to charge another. Completely tried to take advantage of my daughter because she’s a young woman. Considering litigation. Nothing short of fraudulent."

"Took my van in to Carl today for the first time needing a serpentine belt replaced asap. Great guy very friendly and polite. I showed up without an appointment and he still got my van in the garage and belt replaced in no time for me with no hassle. I really appreciate them getting me in as fast as they did. Thank you"

"Carl is amazing! It is a family-owned business and I enjoy taking my vehicle there. I just recently had my front end worked on and he took time to call me up just to let me know that something that I thought that needed to be replaced actually didn't and it would save me some money! Fair honest and local."