Town & Country Auto Body

"Did a great job on my Tesla couldn't see where the dent was anymore. I'm going to use them again very soon. Will update review after I use them again."

"We live in Colorado, and our daughter is a student at the University of Montana. Unfortunately she was involved in an accident in her Jeep Grand Cherokee mid January. The Jeep was not drive able so we had to find a repair shop quickly. I called the Lithia Jeep dealership to see if they had a collision shop. They didn't but they referred me to Town and Country Auto Body. I gave Town and Country a call and spoke with Ray, the Owner. Ray could not have been more professional and efficient. From the day of the accident to final completion of repairs was 20 days! (Estimate, estimate approval by insurance company, ordering of parts and completion of repairs) Mechanically and visually the Jeep is great and the color match could not be better. Being from out of state and working with Town and Country Auto Body, especially with Ray, could not have been a better experience. Thank you to Ray and his repair team for an job well done!"

"These guys by far the most professional, honest, and reliable automotive engineers in Missoula. They offered a fair and honest quote for some custom body word I needed done on my 2023 WRX, and couldn’t recommend them more highly! Thank you!."

"They did an excellent job on my wife’s Nash Metropolitan"

"I had the worst possible experience at Town and Country Auto Body. I took my Mercedes-Benz sprinter based RV there to have some bodywork and engine repair done after a major accident (a deer ran into my car), and they ended up delaying the repair for months, blaming it on parts unavailability. When I checked myself, I found that the parts were ready to ship immediately. The customer service at Town and Country Auto Body is also terrible. The owner is the only person who works in the office, and he is always too busy to talk to customers. He makes excuses about not having enough staff, but it's clear that he just doesn't care about his customers. After the repair was finally completed, I discovered that there was a dent (see the attached picture in yellow circle) and a part missing from my car. The owner denied that it was their fault, but I know for sure that it was. My coach is brand new that it was never involved in any other accidents prior to this one. But the worst part of the experience was the inflated parts prices that the shop submitted to my insurance company. For example, they submitted a price of almost $2,000 for an LED headlight, even though my van has halogen headlights that only cost around $600. I had to do a thorough review of the parts list to catch all of the inflated prices. To top it all off, the paint job on the new parts doesn't match the rest of the body color. My van originally had a more yellowish white, but the new parts were painted a bright white (see the attached picture where hood and bumper color doesn't match fender and passenger door). I would never recommend Town and Country Auto Body to anyone. They are a dishonest and incompetent auto body shop."