U-Haul Trailer Hitch Super Center of Bulldog Blvd

"This is a direct complaint against the manager of the U-Haul Alaska laska! They told me they had a product that would work with my truck, it did not work with my truck! I took product back to the store in same or better condition, the very next day!!!! Alaska refused to refund my money! I no longer have the product! To my knowledge it is still at the U-Haul store! I even offered to wait for my refund until they sold the product again and Alaska still refuses to refund my money!!! This lack of kindness and horrible customer service has forever turned me away from ever using a U-Haul ever again! Just be kind!!!!!!"

"I will never do business here. I will tell all my family and my friends never to do business at U-Haul. I have bought a trailer hitch. They lied to me about what the product fit m. It didn’t fit. They told me it was a specific brand it wasn’t. I went to take it back. They would not refund my money. I talk to Alaska, laska. Very rude will never do business at U-Haul ever .I left my hitch at the store, and they still refuse to refund my money."

"Horrible experience. They have you pick a time slot on the website, pay up front, and then you show up to find out that the time slot you selected was never available and it autofilled you into a random slot two weeks out. Such a joke and an embarrassingly bad business. I called multiple times to make sure everything was ready to go but could not ever get ahold of anyone at the store after waiting on hold for hours. After wasting my time and showing up at my selected time slot only to figure out I was randomly placed two weeks out they weren't even able to cancel my purchase. Needed manager approval or something and now I have to go through the hassle of disputing the charge with my credit card. I instead went to Rhino lining in Sandy. They picked up the phone immediately, amazing customer service, excellent product and service. Could not have had a better experience. Please don't waste your time with UHAUL. Rhino Lining is better in every way."

"There is bad customer service, horrible customer services, then there is this place. scheduled wiring with their supposed pro (or ex con, it was hard to tell). When I got their he tried to force me to purchase their brake controller (I had my own). He claimed that it wasn't mean't to be removed. I explained that the part was designed to be removed (says so on the part). Not only did he refuse the install, he wouldn't even sell me the part. Then he called ahead to other uhaul locations, lying saying that I was trying to do an install in a van with a gas leak .. Never had an experience like this in my entire life."

"Very bad experience. First when I called to make a reservation to get a tow hitch put on my vehicle they said my car will be able to my trailer. So I go in today and the guy told me my car which is a 6 cyl Santa Fe limited ultimate tow rate 5600 can not pull my trailer ( 2019 Winnebago Minnie drop Md 170s ) Which has a gross vehicle weight of 4000 lbs I talk to my dealer and they said my car can pull my trailer and I also talk to another RV dealer that also sell hitches and also said my car can pull my trailer"