Ute Cab Company

"In ER waited an hour, Saturday night. Apparently none of the cab drivers wanted to leave their bread and butter at the airport. Should be in order of calls! Called Uber, picked up in 7 minutes. Excellent driver, clean car. If I wasn't feeling so bad I would have thought of Uber first."

"Twice I made reservations only to have no-show cab service. The first time we were told the cab was on it's way in ten minutes. We called every ten minutes to hear it will be be there soon. Finally after 40 minutes they admitted they didn't have a cab available. We almost missed our flight. The second time I made reservations 24 hours in advance and called the next day ten minutes before the cab was to arrive to verify its arrival. This time I was told there was no reservation despite an emailed confirmation. They have absolutely terrible customer service as in ZERO customer service. Use another company!"

"Called for a cab from only 3 blocks away, requesting a ride for 4 passengers. They said it would be just a few minutes. 25 minutes later they show up with a sedan that uncomfortably seats 3 in the back. No chance what so ever at 4. You have one job....... Give a ride to passengers.... Can't get the arrival time right. Can't get the amount of passengers right...... 1000% will never use a taxi again. Thanks for proving ride share to be that much better."

"We reserved yesterday for a cab this morning at 6:30 to go to the airport. When they were not there we called and dispatcher said cab was just leaving the airport and it would be 30 minutes. We reminded him that we had a reservation and he replied “ people don’t understand that we are short staffed.” I asked if there was another cab closer and he repeated the above and hung up on me. The time to tell me that they were short staffed would have been when we were reserving our cab or at a minimum a call in advance to tell us they could not come. We missed our flight. We will never use Ute Cab again. Horrible experience and no accountability for following through on committed reservation."

"I love taking a taxi I don't have to worry or wait for the the other customers and I don't have to drive I arrive rested on time and Ute Can you just don't get better than that"