Claire's 3601 South 2700 West, West Valley City, UT 84119

"They stole $20 from my wife in a purchase and in no way did they return it to her, and they also refused to watch the security cameras to prove that they had not given it to her."

"I’m not sure what kind of business Claire’s runs but I try to get a return couldn’t get my money back it’s been over 12 to 20 days and I still have not received my return yet to my bank account. Definitely do not shop at Claires."

"This time I went to the Valley Fair Mall, Claire's. I needed some hair accessories; lucky for me, they had a pretty good selection of what I was looking for. The customer service was wonderful."

"if i could give it a 0 star rating i would, the manager was rude giving me attitude because i was getting a second piercing on my ear and she asked me what size was my first piercing and i didn’t know she was being really rude about it the way she was talking to me was rude. this girl with green hair was rude to this new girl that was working there and was acting immature yelling at her at the smallest things, new girl was great! new girl made a few mistakes and girl with green hair was laughing at her and being overall rude and belittling her. i was next and the girl with green hair said “i’m not doing her!” to me. it was all very uncomfortable for me and my mom and overall embarrassing the way they were acting."

"I took my daughter in to get her ears peirced. The young lady was very unprofessional with the way she dressed and the way she acted. She refused to let me look at the piercing stud prices and told me that the cheapest stud they sold was $60 and pointed to the 2 rows of studs on the left of the display if the front of it is facing you, which were the most expensive ones on there. She held the back of the display against her chest so I couldn't see the prices listed on the back and tilted it forward so only she could see the prices. I'm not really sure why she did this, but I am assuming that she makes a commission off of it? I thought it seemed off, so when I left, I looked at the back of the display through the window. I have included pictures of the prices that are not the prices that I was told. I paid the price and probably would have either way, but the fact that I wasn't given the option for the cheaper studs and how many other people are not given that option is ridiculous and theft, to me. Lying to people to get them to spend more money is stealing and this place employs thieves. Because of this behavior, I would give negative stars if I could."