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Geek Squad
763 Grassland Drive, American Fork, Utah 84003
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About the Geek Squad
Geek Squad is a renowned technology support and repair service located at 763 Grassland Drive in American Fork, Utah, United States. With a team of highly skilled and knowledgeable technicians, Geek Squad offers a wide range of services including computer repair, virus removal, data recovery, and home theater installation. Whether you're experiencing technical issues with your devices or simply need expert advice, Geek Squad is here to help. Trust in Geek Squad to provide top-notch service and solutions for all your technology needs.
Photos of Geek Squad
763 Grassland Dr, American Fork, UT 84003, United States
Opening hours of Geek Squad
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 20:00
Saturday:
10:00 - 20:00
Sunday:
11:00 - 19:00
Reviews of Geek Squad
"Made an appointment to get the glass of the back of iPhone replaced ( it’s shattered) about 5 days in advance. Show up at my appointment time and they tell me they don’t have the part in stock and they can’t order it unless they take my iPhone and it will take anywhere between 1-3 days to get the part. Don’t know about you but not having a phone for 1-3 days doesn’t really work for me. Wish someone would have called me the day before or even day of to let me know that they were out of stock since they knew exactly what part I needed from my booking. Would have saved me 40 minutes of driving/ gas. Feels like this was easily preventable but they did not take the time to call."
"The "Geek Squad" repair person claimed they "didn't feel comfortable" installing a new screen on my laptop that was 7 mos past the warranty I bought FROM Best Buy. I was willing to pay, but I got turned away! If I told my customers I "didn't feel comfortable" helping them, in my line of work, my boss would have me in the "unemployed line" before the hour was up! VERY DISAPPOINTING!"
"I have made 2 appointments to get the back of my iPhone fixed first at the Orem Best Buy I showed up for my appointment and they said Apple support was down and they couldn’t fix it because it was under Apple care. I made a new appointment at the one in American Fork show up and they tell me they don’t have the part and I would have to leave my phone for 2-3 days I let them know I could leave it ( on a Friday) as long as it would be done by the following Monday they told me they couldn’t guarantee that and that instead I should go to Apple up in SLC. What a waste of time trying to use geek squad to get my phone fixed I’ll plan to go straight to Apple moving forward."
"AMAZING SERVICE! My PC was having some serious issues. Out of nowhere it would force restart and blue screen. The problem happened more periodically and so that's when I scheduled my appointment with Geek Squad. The service there was fast and efficient. I missed my appointment by 10 minutes and it was right before close but they still helped me get checked in and fixed my issue efficiently and in a super timley manner. The geek squad member whi serviced me was Wyatt. He called me and gave me updates while my PC was being fixed. Since then I haven't had any issues and I'm super thankful to have great leaders at best buy to help navigate me through thus headache."
"I left my cell phone yesterday to change the screen and it came back worse than it was. My husband came into the store at the end of the day after the service ended, it seemed to be great two hours after the screen started to turn white and full of defects, the touch ID also no longer works. came back worse than I was, in addition to wasting my time in this place I do not indicate why they do bad service, I was upset and sad."
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